Parts Manager (Current Employee) – Sterling, VA – May 23, 2016
On a daily basic, I print out the missing parts report make sure the parts that's on the report are still coming in that day. I also print the credit report and call on them through the day. When parts come in I check them to the invoice make sure it's correct, I then receive the parts in the system and then put the parts in the appropriate bin so the body guys can find them. I can get away where to five deliveries to ten plus more deliveries a day. In the mix of all that I need to follow up on the parts yet still to arrive and the parts that the body guys are stilling waiting on.
Office Manager (Current Employee) – Duluth, GA – July 16, 2018
The pay is decent but if you have a family, I would find a career that pays more. Management is poor and shady and Regional Managers are incompetent. Minorities may feel out of place due the all of upper management being part of the "good ole boys club" aka racists white males over the age of 40
Auto body Technician-Helper (Current Employee) – Falls Church, VA – July 13, 2018
Been working for this company since January, and my honest opinion is from the bad to the good things. Bad things-Very Low Pay, long hours, very physical job. Good things-Very Good Benefit plans, Great Management team, Good working environment, Huge chain worldwide, able to relocate if needed. My recommendation would be to raise the pay increase, especially in areas were cost of living is high. or to make workers who are working commission to change into salary.
Auto Detailer (Former Employee) – Orlando, FL – July 11, 2018
By far one of the best places to work for in Florida!! If I didn’t have a family emergency to take care of, I would still be working at Caliber! Definitely recommend if you have the opportunity to work for them!
Service Advisor/Writer (Former Employee) – Folsom, CA – July 5, 2018
Not the customer and certainly not the employee. Management was inept and had no support from regionals. Techs are not held to any real standard except “was the customer happy?” Quality of the repairs rarely mattered. Office staff had increasing responsibilities due to upper management not wanting to hire a front desk position in order to save money. What company doesnt want someone at the front desk?
Service Advisor (Former Employee) – Austin, TX – June 28, 2018
Caliber is a huge company. That’s great at first, but then after a few weeks you begin to understand that they need some serious tweaking to thier day to day procedures. As an advisor, there is way to much on your plate for what your getting paid. The vehicle intake process is absolutely rediculous. May take you 1-2 hours to process a vehicle. The process to close a file so you can get paid is even worse. Unbelievable hairbrained, convoluted, tedious process to close a file.
Big company, good benefits
Everything!! Low pay, long hours, heavy workload, shady management
Regional Manager (Former Employee) – North Texas – June 26, 2018
very fast paced, decent company to work for, but its quick growth kind of left the employees behind. there are a lot of good managers at this company, but there a lot of politics to navigate, which is the hardest part of the job. i loved the team building aspect and mentoring aspects of the job. i did learn quite a bit while there
Face pace body shop life. Tons of hours and tons of problem solving and customer service. It’s a great day when a customer appreciates the hard work you put into making their cars back to the way it was
Customer Service Representative (Current Employee) – Cape Coral, FL – June 2, 2018
Wonderful wonderful wonderful place to work, very busy very consistent, We work from 7 AM to 6 PM Monday through Friday on Saturdays From 8 AM to noon... management very fair and my cold one coworkers are highly experienced.
CUSTOMER SERVICE REPRESENATIVE (Former Employee) – Bryan, TX – June 1, 2018
I had a great time with the company while I was there. Regretfully I had some family issues come up and had to move back home. Caliber is the largest collision repair center in the US and treats their employees with the utmost respect. If you have a chance to join their team then take it.
Go to work, pwrform job duties rp my fullest and gp home
Auto Body Technician (Current Employee) – Purcellville, VA – May 31, 2018
Caliber is an ok place to work. I'm ready for a career change. It is hard labor work, a lot of bending and moving. Welding is also a part of job, and customer satisfaction. The job requires a lot of fine detail, that I can perform God's on a daily basis