Good People, Stressful Job
Hostess (Former Employee) – Richmond Heights, MO – November 5, 2018
Working at CPK was one of the most stressful jobs I have ever had. We were severely understaffed and I usually did the job of 2-3 hosts. It was very difficult running around and trying to coordinate the front of house, clean the bathrooms, and expo all at once.
While the staff was in general quite friendly, there was quite a lot of drama between people. In the short time I worked there, we went through numerous dishwashers, which in turn added stress to everyone else.
Management was kind, but also sort of lax in some regards. Most of the time I "ran" front of house, when it should have been the front of house manager's job. I don't entirely blame them, however, as they were typically trying to fill in other slots where we were short-staffed.
My favorite aspect of working there was a day when we had a birthday party come in, and I was being friendly with them, joking around, and projecting an overall welcoming atmosphere. It was relatively slow, so I was able to give them a bit more attention (it was a birthday party, the servers needed a bit of help). Closer to the end of their visit, they called me over and gave me a slice of birthday cake. I was so happy that I started crying and thanking them. That's an experience I'll never forget.
Overall, working at CPK was a stressful experience. If nothing else, it has given me a healthy respect for the food service industry.
Short breaks, no free lunch/dinner, understaffed