High expectations, but high reward.
Call Center Representative (Former Employee) – Columbus, OH – February 1, 2017
Working at CMR can be tough. Expectations are high, training is rigorous, and the company is very focused on delivering a high quality product. You're using a phone, but you can't "phone it in". That being said, the pay, health benefits, and fringe benefits are great.
If you can meet the high expectations, you can work from home, though they dictate what your office space looks like from a setup perspective, and require that you use their computers and equipment.
The calls they answer are all over the place, from big companies to small companies, and the types of calls ranged from the very simple to the very complex.
This is not an easy job to do, but the pay and flexibility made it worth it.
Working from home, great pay and benefits, relaxed and friendly culture.
Very high expectations.