Caloptima Employee Reviews

3.7
Overall rating
Based on 42 reviews
Ratings breakdown
514
412
39
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5.0
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Great company to work for
Pharmacist (Current Employee) –  CaliforniaAugust 16, 2018
Great company to work for. Great benefits, flexible hours, great customer service, employees and coworkers. fun environment, great location by the Orange block.
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1.0
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Management is horrible
Program Assistant (Former Employee) –  Orange, CAJuly 25, 2018
Management is very uneducated and only cover themselves. They will have you do multiple reports and take full credit for all the work. They will alway throw last minute projects to you with the expectations of completed it by Close of business on top of all your other work. Supervisors hired are transfers from other departments with no experience and having the expectations of their employees to educate them on their new roles. Some directors have no college education or degree to hold the positions and will not assist with providing you with the information needed to do your job. Self learned and taught is a must and training your management as you learn.
Pros
Benefits, diverse employees
Cons
Management is horrible, they don’t care for their employees
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5.0
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Productive fast pace
Concurrent Review Nurse (Current Employee) –  Orange, CAJuly 21, 2018
Getting organize , communication including written and orally, learned how to analyze clinical services requests from members and providers based on clinical guidelines consistency and efficient manner. Hardest part would be many call off from nurses making work load double. The most enjoyable has to be the management group and medical directors
Pros
Telework
Cons
nurses call off constantly always short staffing
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5.0
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Caloptima
Pharmacy Services Specialist (Current Employee) –  Orange, CAJuly 12, 2018
Caloptima is a fun place to work. Management is very personable they are all very flexible and they do as much as possible to make you feel comfortable. Caloptima is the best place I have worked at.
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3.0
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Constantly have huge projects or audits
MEDICAL DIRECTOR (Current Employee) –  Orange, CAJune 7, 2018
No room for advancement. The office is in Orange, CA. There's too much to impart in this space. This is enough information for your purposes. I don't choose to discuss this any further.
Pros
pension
Cons
departments are in silos
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2.0
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A ship without a captain
Process Excellence Manager (Current Employee) –  Orange, CAMay 29, 2018
Caloptima's mission to serve to provide health care coverage for the underserved. Unfortunately, the leaders (lack thereof) are lost and are out for themselves. The organization is run by the legal department.
Cons
Not a place for someone who wants to be productive and grow.
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3.0
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Dull atmosphere
AUDITOR /CONTRACTOR (Former Employee) –  Orange, CAMay 24, 2018
Everybody that works here seems like it is a total drag. Nobody really saying hi just all walking around with their heads down. Very gloomy place even if they have a pension.
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4.0
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Good place to work
OneCare Partner (Former Employee) –  Orange, CAMay 22, 2018
I was there for many years and enjoyed the job.
My co workers were a team and we all helped each other.
It was clost to my home with i started there.
I found the job rewarding
Pros
close to home
Cons
turnouer in management was high
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1.0
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Horrible management
Customer Service Representative (Former Employee) –  Orange, CAApril 20, 2018
They dispose of you very easily, I’ve seen a lot of lot people be let go with no clause. They don’t Train you properly either. Learn as you go. If you mess up one time, you’re out.
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5.0
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Great place to work with amazing benefits including Pension Plan.
Human Resources Representative (Former Employee) –  Orange, CAApril 15, 2018
The people are what makes CalOptima so special. Not only is the company focused on it's members but also on their employees. Regular Engagement Surveys are sent out to determine employee satisfaction and feedback is acted on. Leadership really cares. There are fun employee events and a true sense of collaboration.
Pros
Amazing benefits (pension plan included), flexible scheduling (9/80) and good work/life balance, caring leadership, employee centric environment.
Cons
lots of meetings
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1.0
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Poor management. Too many clicks.
Customer Service Representative (Former Employee) –  OrangeMarch 16, 2018
Very bad experience! No support from management. Too many clicks. Avoid this company. Not worth the stress. They need better trainers and managers....
Pros
Benefits
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3.0
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Call Center Stress
Customer Service Representative (Current Employee) –  Orange, CAMarch 15, 2018
Prepare to answer heavy call volume many of which are angry hostel and verbally abusive callers. Your then told to not take it personal but finding a supervisor to assist with calls are non-existent. Documentation is key and be prepared to be audited continuously. Every minute out of queue is timed even restroom breaks.
Pros
Great pay and room for advancement
Cons
Tied to your phone, high stress and sitting for 8 hours straight
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5.0
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Considerate and caring place to work
temp LOA contract (30 days) (Former Employee) –  Orange, CAMarch 6, 2018
Average work load. Concentration on helping members. Training on various programs. Management always reach out to help employees. Helping members was the most enjoyable part of the job. Caloptima is a caring place in regards to their members and employees.
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5.0
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Great Place to Work
Data Analyst (Current Employee) –  Orange, CAFebruary 11, 2018
CalOptima is a great company to work at. It provides a great service to the community and is dedicated to accomplishing it's mission. There is opportunity for growth. Employees are encouraged to increase skill set and tuition reimbursement is offered in certain subjects.
Pros
Work life balace
Cons
No cons
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3.0
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It can be very challenging. Very busy Company
Therapy Aide (Former Employee) –  Orange, CASeptember 27, 2017
Very busy throughout the day. Management can be very strict. There's a lot of participants, so it can get very intense. Also at times it is very stressful.
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4.0
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Work
Manager, Claims (Analytics) (Current Employee) –  OraSeptember 13, 2017
I enjoy working at CalOptima. They management is excellent and the employees are friendly. the environment and culture are excellent. The employees are treated with respect.
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3.0
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Good Pay & Benefits
Program Assistant (Former Employee) –  Orange, CASeptember 2, 2017
Overall tolerable, good pay (start is $21) and benefits. A lot of nice employees that genuinely care and like what they do but dont get recognized. Management is kinda bad, they can be smug and self consumed. If you don't have a big title (and they LOVE their titles), you are not respected. They will single you and make it obvious you are not the "favorite".
Pros
Good pay and benefits
Cons
Will only promote within if you know the right people. Management needs MAJOR attiutde adjustment.
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4.0
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No Comments
Member Services Contractor - Call Center (Former Employee) –  Orange County, CAJuly 25, 2017
I would like to leave no comments as I was there for less than a year before I worked for LA Care.
I was only there for only few months so I would leave this portion unwritten.
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4.0
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Great place9
Medical Assistant (Former Employee) –  Orange, CAJuly 13, 2017
Great place to work at and great benefits. Nice working environment a lot of employee development. Great retiring packages and good flexible schedules
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4.0
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Good place to work
Training Program Coordinator (Claims) (Current Employee) –  Orange, CAJune 26, 2017
Cal Optima is a good place to work as it provides services for medicare and medicaid members in CA
This is a very valuable service that CO offers as there are so many people in Orange County who need this protection
Pros
town hall meetings quarterly
Cons
overtime occasionally
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