I have worked all three shifts at Candlewood Suites, so each shift is very different from the others. First shift involves checking guests out and finding out how their stay was. Second shift involves checking guests into the hotel, making them feel welcomed, letting them know about our amenities. A little up sell is involved in trying to get them to sign up for our rewards club or shop in our store. Third shift requires making sure that all of the mistakes of the day are corrected and that the books are balanced once the night audit work has begun. There is a lot of cleaning involved because the hotel needs to look nice when the guest arrives and since the lobby is the last thing that they see when they leave, I have it sparkling always and smelling fresh.
Meeting new guests is a lot of fun and the owners of the hotel are wonderful people. You can visit with them and have fun at work.
Employee discount; good working condition, allowed to so school work.
Pay rates are inconsistent and unfair