Canon Business Process Services, Inc.
Canon Business Process Services, Inc. Employee Reviews
Found 393 reviews matching the search See all 406 reviews
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A Typical Day at work
Document Preparation Clerk (Former Employee) – McLean, VA – August 27, 2017
Balanced approach at problem solving across a wide spectrum of the team. They place great empahasis on Working Conditions and job satisfaction as well as career growth
Business model was very diversified
Sr. Account Executive (Former Employee) – New York, NY – December 2, 2018
Once you are up to speed with product knowledge the sky was the limit. Your success was guaranteed due to the support you get from management and supervisors.
Pros
Great location in Midtown Manhattan
Cons
large organization, well maintained office space
Good company for short term placement
Site Manager (Former Employee) – Chicago, IL – December 1, 2018
Enjoyed the work and challenges, as an outsourced employee you work independantly. In-house supervisor was great to work with but disappointed with area management communication and training.
Great place to grow professionally
Human Resouces (Current Employee) – New York, NY – November 27, 2018
If you're looking to work with an organization that will take you to the next level, this is definitely the one. You have such a high-level of support from leadership, and they're so deeply knowledgeable about what they do. Teams are not siloed, but are lean, which can seem frustrating, but it's essentially like running your own machine if you reframe it.
Pros
Work-life balance, pay, training
Cons
Communication, can be stressful
Review Summary
Assistant Office Manager (Current Employee) – Chicago, IL – November 23, 2018
A typical work day is coming in fresh with the intent to be as confident as the previous day to get things done in a timely fashion. Always making sure that I revise over work that was corrected and learning ways to be better for the next project. I follow a protocol of the most important tasks to be attended to 1st. I make sure all accountables (Fed EX, UPS, etc.) are tallied up for inside & external distribution. I check with the other departments, such as hospitality,are in good as far as workflow and meetings have the right items. The lunch hour is spent clearing the mind. After intermission, its on to the computer to check for supplies to be ordered around 3 pm. 4-5 pm its time to Make sure accountables are checked again, copy jobs are QC'd. 6 pm is the deadline for dinners to be ordered. There's the wind down time where documents and others of importance are prepped for next day delivery. Once all the night attorneys are informed of dinners then its time to prepare for the next day.
Pros
Saturday lunches are free
Cons
little compensation for services, micromanaging, bad insurance
Relaxed, decent managers, overall good work life balance
Field office representative (Former Employee) – San Jose, CA – November 17, 2018
I must say I can't really go the pay because I lived in Cali making 16 an hour which is pennies out there. However work and life balance is perfect. Good place to work if need money now
Pros
Work balance
Cons
Low pay
A fast pace environment
Client Service Delivery Manager (Former Employee) – Miami, FL – November 15, 2018
A typical day at work started with phone meeting and job assignments to all the direct reports. It was rewarding to see the results at the end of the day. The hardest part of the job was when you do not have enough people to take care of the clients and you have to step in and find a quick resolution.
Productive
Claims Processing Representative (Current Employee) – New York, NY – November 9, 2018
Canon Business has taught me a lot of new routines. Its not stressful but can be but not likely. they pretty much don't like to give raises. the medical benefits are not that good. They somewhat looks out for they employees.
Very by the book company
HR Recruiter (Former Employee) – Schaumburg, IL – November 6, 2018
This position was a great way to learn business skills. I was able to connect with different manages and help the business grow. I am haap to have improve my skills with Canon.
Crazy
Records Technician 2 (Former Employee) – Houston, TX – October 4, 2018
I learned a lot about Data Entry and office Etiquette. the Workplace culture in this particular company is cut throat with a minimal chance at moving up in ranks.the most enjoyable part of the job was the work itself while the hardest part of the job was dealing with the co-workers and management who refused to do anything about problems presented to them,
Pros
decent pay
Cons
horrible work environment
Overall Experience
Sr. Office Support Representative (Former Employee) – Washington, DC – September 27, 2018
• Provided production support activities on high volume copy machines to include photocopying, document scanning, faxing, binding and finishing.
• Performed daily troubleshooting and quality controls checks on copy machines to include paper restocking, clearing paper jams, replenishing toner and informing technicians of specific problems.
• Maintained records and office inventory supply list.
• Calculated charges for jobs performed and maintained some billing logs.
• Responded to and coordinated all service calls required by customer.
• Managed daily operations of a site independently or with supporting team members.
• Provided training to new hires.
• Ensured all quality and financial goals were achieved according to customer guidelines and regulations.
• Completed site reports for customers and site management.
• Implement and utilize terminal digital filing to maintain files; sort and files or shelves various materials
• Responsible for the handling, routing, pick-up and delivery activities of mail operation and the assignment and participation of tasks involving all activities
• Received, sorted, and delivered all incoming mail, supplies and packages according to assigned floors and within established time frames
• Wrapped, sealed, weighed, affixed postage and dispatched all outgoing mail/packages in accordance with postal regulations
• Packaged and processed outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines
• Logged and delivered incoming/outgoing packages within established time frames
• Organized and distributed more... supplies to customer employees as detailed in job requests
• Performed facilities management functions to include furniture placement, heavy package lifting, and/or supply restocking.
• Other duties assigned by management less
• Performed daily troubleshooting and quality controls checks on copy machines to include paper restocking, clearing paper jams, replenishing toner and informing technicians of specific problems.
• Maintained records and office inventory supply list.
• Calculated charges for jobs performed and maintained some billing logs.
• Responded to and coordinated all service calls required by customer.
• Managed daily operations of a site independently or with supporting team members.
• Provided training to new hires.
• Ensured all quality and financial goals were achieved according to customer guidelines and regulations.
• Completed site reports for customers and site management.
• Implement and utilize terminal digital filing to maintain files; sort and files or shelves various materials
• Responsible for the handling, routing, pick-up and delivery activities of mail operation and the assignment and participation of tasks involving all activities
• Received, sorted, and delivered all incoming mail, supplies and packages according to assigned floors and within established time frames
• Wrapped, sealed, weighed, affixed postage and dispatched all outgoing mail/packages in accordance with postal regulations
• Packaged and processed outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines
• Logged and delivered incoming/outgoing packages within established time frames
• Organized and distributed more... supplies to customer employees as detailed in job requests
• Performed facilities management functions to include furniture placement, heavy package lifting, and/or supply restocking.
• Other duties assigned by management less
Pros
Experience in different industries.
Cons
Excessive travel.
Very enjoyable woking enviroment
Receptionist (Former Employee) – Waltham, MA – September 25, 2018
Great company, manager/supervisor was mostly hands off was able to perform my duties to customers high expectations with little oversight. Only left because I needed to relocate. Would go back in an instant if it was available.
Pros
Great people
Everyday at work is different but for the most part, it's slow paced but busy.
Record Technician (Current Employee) – Houston, TX – September 10, 2018
I've learned how to pull records and files for ExxonMobil customers. I've moved from the destruction department to the litigation department and I'm learning more and I like it so far.
Cons
No overtime
Imaging
Administrative Support & Imaging Specialist (Former Employee) – Schenectady, NY – September 7, 2018
Disorganized only care about themeslves. Management is clueless. Have to threaten to leave to get a small raise. Expect more than what the job description is.
Cons
Everything
office work
Strategic Pricing Administrator (Former Employee) – Lyndhurst, NJ – September 6, 2018
the daily work of job helping sale rep to give price quote service the copier machine. i had learned how to use excel spreadsheet and use oracle application.
Pros
worked with team.
Cons
sit in front of computer looking on screen.
No an recommend place for nobody
Office Services Representative (Current Employee) – New York, NY – September 5, 2018
This place is one of the least that I could recommend to anyone, bad handling, bad benefits, bad training is one of the worst companies to work with. In my opinion is a place for people who do not like to work hard.
Pros
No Benefits, No good Training, No good Management.
Cons
Good for people who don't like to work or perform.
Horrible place to work
Field Support Representative (Former Employee) – Charlotte, NC – August 29, 2018
The job itself is great, but management is a JOKE!!! They only care for themselves, the regional manager has a HORRIBLE attitude!!! Run away from this job if you come close. They are dishonest about the job description upon hiring. When you get there for your first day, you better already know EVERYTHING your doing. If not, your going to have to teach yourself.
Pros
None
Cons
Management
Simple job made into something stressfull
Customer Service Associate (Former Employee) – Raleigh, NC – August 27, 2018
Not a good place to work at all. Very low salary and raises if you get one. Complete job description not given, so a lot of surprises as to some of the job duties required.