Canon Business Process Services, Inc.
Canon Business Process Services, Inc. Employee Reviews
Found 381 reviews matching the search See all 393 reviews
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A Typical Day at work
Document Preparation Clerk (Former Employee) – McLean, VA – August 27, 2017
Balanced approach at problem solving across a wide spectrum of the team. They place great empahasis on Working Conditions and job satisfaction as well as career growth
Crazy
Records Technician 2 (Former Employee) – Houston, TX – October 4, 2018
I learned a lot about Data Entry and office Etiquette. the Workplace culture in this particular company is cut throat with a minimal chance at moving up in ranks.the most enjoyable part of the job was the work itself while the hardest part of the job was dealing with the co-workers and management who refused to do anything about problems presented to them,
Pros
decent pay
Cons
horrible work environment
Overall Experience
Sr. Office Support Representative (Former Employee) – Washington, DC – September 27, 2018
• Provided production support activities on high volume copy machines to include photocopying, document scanning, faxing, binding and finishing.
• Performed daily troubleshooting and quality controls checks on copy machines to include paper restocking, clearing paper jams, replenishing toner and informing technicians of specific problems.
• Maintained records and office inventory supply list.
• Calculated charges for jobs performed and maintained some billing logs.
• Responded to and coordinated all service calls required by customer.
• Managed daily operations of a site independently or with supporting team members.
• Provided training to new hires.
• Ensured all quality and financial goals were achieved according to customer guidelines and regulations.
• Completed site reports for customers and site management.
• Implement and utilize terminal digital filing to maintain files; sort and files or shelves various materials
• Responsible for the handling, routing, pick-up and delivery activities of mail operation and the assignment and participation of tasks involving all activities
• Received, sorted, and delivered all incoming mail, supplies and packages according to assigned floors and within established time frames
• Wrapped, sealed, weighed, affixed postage and dispatched all outgoing mail/packages in accordance with postal regulations
• Packaged and processed outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines
• Logged and delivered incoming/outgoing packages within established time frames
• Organized and distributed more... supplies to customer employees as detailed in job requests
• Performed facilities management functions to include furniture placement, heavy package lifting, and/or supply restocking.
• Other duties assigned by management less
• Performed daily troubleshooting and quality controls checks on copy machines to include paper restocking, clearing paper jams, replenishing toner and informing technicians of specific problems.
• Maintained records and office inventory supply list.
• Calculated charges for jobs performed and maintained some billing logs.
• Responded to and coordinated all service calls required by customer.
• Managed daily operations of a site independently or with supporting team members.
• Provided training to new hires.
• Ensured all quality and financial goals were achieved according to customer guidelines and regulations.
• Completed site reports for customers and site management.
• Implement and utilize terminal digital filing to maintain files; sort and files or shelves various materials
• Responsible for the handling, routing, pick-up and delivery activities of mail operation and the assignment and participation of tasks involving all activities
• Received, sorted, and delivered all incoming mail, supplies and packages according to assigned floors and within established time frames
• Wrapped, sealed, weighed, affixed postage and dispatched all outgoing mail/packages in accordance with postal regulations
• Packaged and processed outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines
• Logged and delivered incoming/outgoing packages within established time frames
• Organized and distributed more... supplies to customer employees as detailed in job requests
• Performed facilities management functions to include furniture placement, heavy package lifting, and/or supply restocking.
• Other duties assigned by management less
Pros
Experience in different industries.
Cons
Excessive travel.
Very enjoyable woking enviroment
Receptionist (Former Employee) – Waltham, MA – September 25, 2018
Great company, manager/supervisor was mostly hands off was able to perform my duties to customers high expectations with little oversight. Only left because I needed to relocate. Would go back in an instant if it was available.
Pros
Great people
Everyday at work is different but for the most part, it's slow paced but busy.
Record Technician (Current Employee) – Houston, TX – September 10, 2018
I've learned how to pull records and files for ExxonMobil customers. I've moved from the destruction department to the litigation department and I'm learning more and I like it so far.
Cons
No overtime
Imaging
Administrative Support & Imaging Specialist (Former Employee) – Schenectady, NY – September 7, 2018
Disorganized only care about themeslves. Management is clueless. Have to threaten to leave to get a small raise. Expect more than what the job description is.
Cons
Everything
office work
Strategic Pricing Administrator (Former Employee) – Lyndhurst, NJ – September 6, 2018
the daily work of job helping sale rep to give price quote service the copier machine. i had learned how to use excel spreadsheet and use oracle application.
Pros
worked with team.
Cons
sit in front of computer looking on screen.
No an recommend place for nobody
Office Services Representative (Current Employee) – New York, NY – September 5, 2018
This place is one of the least that I could recommend to anyone, bad handling, bad benefits, bad training is one of the worst companies to work with. In my opinion is a place for people who do not like to work hard.
Pros
No Benefits, No good Training, No good Management.
Cons
Good for people who don't like to work or perform.
Horrible place to work
Field Support Representative (Former Employee) – Charlotte, NC – August 29, 2018
The job itself is great, but management is a JOKE!!! They only care for themselves, the regional manager has a HORRIBLE attitude!!! Run away from this job if you come close. They are dishonest about the job description upon hiring. When you get there for your first day, you better already know EVERYTHING your doing. If not, your going to have to teach yourself.
Pros
None
Cons
Management
Simple job made into something stressfull
Customer Service Associate (Former Employee) – Raleigh, NC – August 27, 2018
Not a good place to work at all. Very low salary and raises if you get one. Complete job description not given, so a lot of surprises as to some of the job duties required.
its' ok
Office Assistant (Current Employee) – Detroit, MI – August 23, 2018
doesn't pay much but if your looking for something while your trying to go to school or looking for a job as a retired person this would be the job for you.
Pros
laid back, hour luch, not too busy
Cons
pay
positive
Mail clerk (Former Employee) – El Segundo, CA – August 14, 2018
This is a very lay back non stressful job. Very little management as long as you did your job. Friendly and positive people. very flexible with time and vacation.
Pros
people are very friendly
Cons
no raises or promotions
Facilities / Mailroom clerk
Facilities Coordinator (Former Employee) – NJ – August 11, 2018
Horrible managers
Horrible salaries
Horrible Benefits,medical insurance has unrealistic premiums
No teamwork
Ratio of Canon mgrs. to workers is at least 3 to 1
No loyalty because you are a contractor and it is reinforced daily by mgmt.
As a Contractor you have two masters, Canon and the Client which makes it almost impossible for you to please both.
Horrible salaries
Horrible Benefits,medical insurance has unrealistic premiums
No teamwork
Ratio of Canon mgrs. to workers is at least 3 to 1
No loyalty because you are a contractor and it is reinforced daily by mgmt.
As a Contractor you have two masters, Canon and the Client which makes it almost impossible for you to please both.
Pros
temporary employment
Cons
benefits, salaries, contract employment
Canon Solutions America
Digital Service Specialist (Current Employee) – Falls Church, VA – July 17, 2018
Canon is a great company to work for. I learned how to diagnose and fix the copier machine, also provide a solution to the customer on how to maintain their machine.
Great work environment; coworkers are like family; manager involvement is lacking.
Office Services Representative (Former Employee) – Chesapeake, VA – July 14, 2018
I loved working there. My coworkers were amazing. Family-like support system. They will always have your back. Often joke around and have fun. Manager is often absent, always leaves early, frequently calls out for "personal reasons", mostly takes a hands off approach, and prefers to relay messages to the team through fellow employees.