Anonymous (Current Employee) – Anoymous – June 23, 2018
If this company invested in 360 degree feedback similar to how unprofessional managers invest time in throwing hard working employees under the bus, CSA would really uncover how employees feel and how they are treated by their managers which sadly most are not fit to manage anyone. Managers in some departments are in positions they have no business having.
They have no break time, lunch time 45 minutes but They pay only 7 hours and 45 minutes The Co-worker was laziest that I have never seen, If everything is hard He left for me. there are not thing enjoyable
Great opportunities to move around and expand your skill set.
Customer Care Representative (Current Employee) – Washington, DC – June 13, 2018
Depending on the specific Canon account you are at, a typical work day would start with a morning huddle for the team. Then you will go about you administrative, reprographic, mail processing, or help desk duties
I have learned how to print/copy on a variety of canon reprographic devices: 5250, 400iF, 6000, & 7000 models. I have learned inventory ordering and tracking, time & attendance reports, learned to install servers and WAPS, and ineracted with a multitude of vendors.
Canon management pushes you to grow and excel in every area of support services. They promote unity and harmony in the work place. However, Canon management has always been very lax when it comes to dealing with problematic employees which is the hardest part of the job.
The most enjoyable part of the job is working at different accounts and meeting new people. this helps to develop new skill sets and make you a more rounded person.
Managers are rude, two-faced, and the main manager is a assh. Friend one minute, next minute he'll throw you under the bus. Constant headaches and nightmares. Every month you have to meet a certain call ratio, efficiency, and productivity. When they wanna get rid of you, they will find a reason. I haven't worked there in years but I still have nightmares.
You drive from location to location. Not sitting in a office
Management is always bothering you. Get here get there
Technology Operations Representative (Current Employee) – New York, NY – May 21, 2018
CSA covers a lot of different locations. You can work for Canon at Heineken, at Times, at the hospitals (H&H), at HBO, etc... Some employees bounce around and help out at different locations working in mailrooms, in repro centers printing large jobs, or as receptionists answering phones. A lot of times, people will get dismissed from one site and relocated to another, so CSA has more job security then other places.
A lot of freedom to choose how to get the job done.
Sales Executive (Former Employee) – Falls Church, VA – May 17, 2018
I really enjoyed working here and the people I worked for were very supportive. They invested heavily in me an imparted invaluable industry knowledge and encouragement. I really wish I could have stayed but I could afford to with mounting bills and an extremely long commute.
Field Service Technician (Current Employee) – New York, NY – May 12, 2018
Canon business solutions is excellent stepping off point for an service based it career with excellent benefits however there is very little opportunity for advancement. and salaries are not competitive.
Regional Site Representative; Various Companies (Former Employee) – New York, NY – May 4, 2018
I was hired as a full-time receptionist for a company that ended up being awful so they moved me into a floating receptionist position. Never knew what to expect when I went to a job. As a floating receptionist I found myself in the mailroom or printing and preparing major documents. The pay was so low I needed a second job.