CAP Services Inc.
Work wellbeing score is 72 out of 100
4.0 out of 5 stars.
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Working at CAP Services Inc.: 28 Reviews

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United States28 reviews

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3.5Work-Life Balance

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Productive and fun work environment

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It's a decent place with decent pay. Days are long summers are hot in attics. Must be able to fit in small areas for crawlspace. Very little computer training.
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Stressful Job

I love working with kids and thought this would be a great step Right from the start it was stressful. They are either consistently short staffed or people call in sick. I could never make an appointment after work, as I often had to work later. I liked the families and most of my immediate coworkers.The hirer ups all work at an office off-site. I don't think they are in touch with the reality of our jobs and the stress we are under. They can work their hours and go home. That does not happen at the centers. They are in their gilded cage with no idea how bad it is. I had to leave. I was constantly worried about licensing showing up and seeing how short staffed we were and corner being cut. The pay is mediocre for the work. I make more money and have less stress now.
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CAP Services Inc. insights

Based on 13 survey responses
What people like
  • Ability to learn new things
  • Clear sense of purpose
  • Time and location flexibility

Stressful and low staffed

The pto is amazing when you can use it. They are so short staffed right now it’s hard to get off but when they are fully staffed it’s very easy. Management is very micromanaging and doesn’t listen to you when you have a problem.




Long work hours, management is awful
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A career with a purpose

CAP strives to provide their employees with opportunities to learn and grow. Flexible work schedules and wonderful co workers are two of the greatest assets of this organization.
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interesting place to work, making one feel good that we are helping individuals, who need our services

Great group of people to work with, they make one feel how important they are, everyone is so helpful, and work with all of us when and if we need a day off
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Great people

I loved the people I got to work with and loved helping the families. Sometimes felt like management held us back. Although I adored the children and felt a great sense of purpose here.


Great coworker


could pay more
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Trust means nothing

Cap used to be a good company but has gone down hill. I left after 10 years because they over work you and have no care. Unless you work at the corporate office, you don't matter. Honesty and hard work mean nothing.


Flexible work


Healthcare, over working
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Official response from CAP Services Inc.

September 3, 2021
Thank you for your feedback, your years of service are certainly respected and we value the contributions you made to CAP Services and our communities during your ten years with us. The views and voices of all employees matter, we appreciate your comments as they help us look ahead to foster continued improvements.

Rewarding work

I have been with this organization for several years and I find purpose coming to work everyday. Management always emphasizes strengths and encourages advancement. If feels good to work for an organization with strong values and mission that is helping our local communities. We consistently review our objectives to insure our programming reflects the needs of the area.


Mission, coworkers, advancement
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Stressful Work Environment

I have worked in childcare for many years. I heard really good things about CAP and switched over to work for them. The pay is not bad but the stress is high. Like so many places they are chronically short staffed. People call in sick often and they don't have enough people to cover. You end up working longer days then expected. Also the management is not in the building and they have rose colored glasses and think stressed out employees is okay. I feel bad for the kids that their caregivers are so stressed out. I have been so happy since I left.


Lot of hours


Lack of support from management
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Overall a good place to work

Co-workers are very supportive and there is good balance between home and work. However, there is a disconnect between work sites and a high turnover of staff.
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good place

Not bad at all I didn't mind working here. Fun fun fun fun fun fun fun times ahead. People are good and pay isn't bad company vehicle is awesome too.
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Understandable if you have an appointment or family issue to address.

This company is in the US. The duties were ever being changed, so be a detailed oriented person and be able to juggle multiple tasks and yearly reports.


Occasional free lunch is left over from meetings.


Difficult to get training or the same answer from upper staff for questions.
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Loved working with Children

I enjoyed working with the children. However they are always understaffed. So stress is high. Also it is hard to get time off because of the staffing issues. People are crabby because of this. The people in the main office don't understand this and our not supportive. Also there is someone who always is trying to undermine you. She works up at the main office now but when she was at CDC she constantly watched for you to make a mistake. Instead of talking to you about it she 'tattled' on you by calling the main office. Reminded me of high school. The parents are great here too. I miss them but I couldn't justify giving up my family time to stay late consistently.
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Great place to work

Great place to work, management can be very helpful. Job advancement is limited. Stressful at times. Work as team when needed or other wise you work independently Daily changes to scheduled.
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Friendly work environment with opportunities for professional growth

Working at CAP Services Family Crisis Center location was a great experience. I had tons of opportunities for professional growth. I worked with a great group of people who were able to collaborate with each other well.
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Productive and fun workplace for a good cause

I loved it at CAP/Freshstart, they gave me the chance to work and pay my bills while getting my diploma. Everyday was something new and it was amazing to finish a house for a family. I liked building the public areas and it felt good to be a positive part of the community.


Free lunches, excellent bosses


None, except that it was temporary
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challenging but rewarding

Hardest part is working with challenging students, but that can also be quite rewarding. Watching the children grow and learn each day because of your influence is awesome.
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Effective and productive work environment.

Working at this organization taught me many things. Working with domestic violence, sexual assault and children was one of the most rewarding positions that I have had. Co workers and management genuinely care about our clients and was a wealth of information on community services.


Rewarding and gratifying


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Learned a lot of new things. Awesome staff and participants. Hardest part of the day depended on the day, could be something not going right or could just be a long day.
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I enjoyed working at CAP.

I enjoyed working for a non-profit CAP Services. I had to travel to the back weekly to make deposits. I was an account clerk which I enjoyed. My co-workers made me feel like I was part of a team.
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A typical day at work

I have learned the importance of first impressions, that the initial greeting sets the tone of the day to create an atmosphere of understanding and hospitality. I enjoy the various tasks of the day, and the challenge of handling various and difficult situations by following established protocols for situations. Being part of a workplace culture that stresses teamwork is crucial to establishing a pleasant working relationship. The hardest part of the job of program assistant is to be able to give your full attention to each team member as well as handle your own responsibilities. The key is to be organized, cognizant of deadlines, and always clear communication between all team members. It is always enjoyable to know that you have done a good job, appreciated by the people you work with, the company you work for, the community you work in and to know that your efforts have made the difference in the live of someone you have helped.


Being part of a positive solution


Not enough time in the day
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Overall rating

Based on 28 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Compensation/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.3 out of 5 stars for Culture

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