A typical day at work is never the same as any ordinary day. Everyday is a new experience, I meet people from all walks of life and I meet my regular customers. I've learned to be more culturally diverse and I've built my customer service through meeting and servicing each one of them. The hardest part of my job is, when I'm unable to accomplish a great day of work without situations that are beyond my control, such as mechanical issues, or weather problems. I enjoy every moment at work, from making my way into work, greeting my fellow management team, calling into our dispatch department, briefing with the flight crew, greeting my customers, and enjoying the view from 14000 feet in the air.
Leadership Position (Current Employee) – Hyannis, MA – July 30, 2019
There are many reasons for the positive review but I'd have to say the most meaningful to me is that the goal is to not just be a safe, profitable & successful regional airline, but there is also a genuine desire and focus on a ensuring a collaborative, and enjoyable place to work. 800+ employees but still a strong connectivity throughout the organization.