Capital Group Careers and Employment
Work happinessScores based on about 90 responses to Indeed's survey on work happiness
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- CEOTim Armour
- Company size5,001 to 10,000
- Revenue$1B to $5B (USD)
Salary estimated from 214 employees, users, and past and present job advertisements on Indeed.
Employees at Capital Group have reported receiving these benefits. They will vary by role and location.
Paid time off
Rating is calculated based on 25 reviews and is evolving.
Regardless of how you dress it up, at the end of the day, this role is a call center rep job. There is no room for promotion unless you invest 10-25+ years of your life in this role as a call center rep for a chance to become a manager or get a lateral transfer to another department. Don't get me wrong, for the pay and requirements of the job, it is more than respectable, especially with the benefits and retirement plan (15% annual salary yearly that is vested at 5 years). However, each and every day I wonder if I should be working my early working adult years at a dead end career job while getting yelled at by people who don't know the difference between a retirement account and a bank account. It's also worth mentioning management did not hire for the entire year of 2020 for this role and only one round in 2021 so far, while bleeding associates left and right. If you have have bills to pay, no skills, or options, this is a fantastic job with great benefits, retirement plan, and above average pay for call center work. However, if you are under the age of 35 and can afford or take the risk to go back to school for a hard skill, do it. It's not too late.
Client Service Representative in Irvine, CA
on July 12, 2021
I love working here. Leadership team is friendly and are involved in full staff meetings every month. Definitely makes you understand that what you do makes an impact in the company’s success. The CEO is at the office everyday and is very involved. The company has great core values, and they hold everyone to those.
Database Administrator in Brea, CA
on July 18, 2021
I've worked at CG for over 6 years and I absolutely love it here. The professional relationships and personal friendships that I have built whilst working at CG will last a lifetime.Had I not reevaluated life during the pandemic and decided to move to Las Vegas, I would definitely retire at CG.
Sr. Client Services Representative in Indianapolis, IN
on July 9, 2021
Processes and systems are complicated, but there is a good support team and kind people to work with, this is a no-ego environment. When I applied for the job, it was framed as a Graphic Production position, but it's much more data validation and archiving. You do get to go home at 5 for the most part, and they encourage balance. Quarter End can be very hectic depending on your role, but there is a lot of support until you get the hang of it. At this time, there's just no security and a shrinking scope of work since Capital Group is exporting teams-worth of positions and requiring support until they can completely offshore as many local positions as they can.
Graphic Production Artist in Los Angeles, CA
on July 6, 2021
The company was great to work for. Everyone was very inclusive and caring. The job itself is very monotonous and boring. The first 9 months are exciting but then you realize it's the same thing everyday.
Client Service Representative in Irvine, CA
on June 23, 2021
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Insights from 79 Indeed users who have interviewed with Capital Group within the last 5 years.
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Shared on June 10, 2021
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- articleWhat’s it like working at Capital Group?Published on May 24, 2021
- Capital Group