The fact that it's continuously understaffed in the Health Access Department esp in the ER. Managers lied to me about shifts and they will ask you to work doubles, but will schedule you a day off intentionally to avoid paying overtime to emloyees. Beware this place will use and abuse you.
The unprofessionalism of the upper management.
Answered - Patient Access Rep (Former Employee) - Trenton, NJ
Lack of support from management! No incentive and make sure you get a job transfer offer for salary in writing they jipped me a 1.00.
Everything ...it's awful having to working under those people.