Questions and Answers about Capital One

Hours vary depending on your department. I work in Fraud and my hours and 8am-5pm

I had 3 interviews. 1st: Recruiter, 2nd: Job Fit, 3rd: Behavorial. All three interviewers were genuinely nice, and were interested in my customer service experience. If you love customers, and taking care of people, just be yourself in the interviews. Read up before the interview on what the STAR interview method is. Doing a mock interview can help organize your thoughts so you give clear, concise answers. I was very impressed by how genuinely nice and professional these people are, and I am looking forward to continuing my career at Capital One.

Here’s how it goes. Fill
Out an app and usually take an assessment if it’s your first time applying, if the recruiter for the job likes your app and resume they will send you an online video interview it’s just you answering behavioral based questions like you’re on face time, if that goes well the recruiter will call you- times on this can vary I’ve waited weeks to the next day , they will talk about what the position is and pay and ask if you’re still interested if so they will tell you the days and times available to come in for an interview with a hiring manger, you will have a 1:1 interview in a small room typically on the floor you would be hired on they will ask you 4 behavioral questions that they want answered in the STAR method. After the interview is over they will tell you a time frame to hear back from the recruiter about the position” the hiring manager told me it could be up to two weeks, however the recruiter contacted me the next day and offered me the position. Just be prepared for your interview and answer the questions correctly- the more details the better. I was also given a tour after my interview of the call center

2 weeks and that was only from locating recruiters email and sending a request for a response.

The Favoritism

For the interviewing process, start having multi-people interviewing. Don't forget people are human and this would help eliminate judgement based of off jealousy.

$14:20/hour

One to three busness day

Three days

I did not have a credit check when applying.