CaptureNet Careers and Employment

About the company

Company size
51 to 200
Industry
Healthcare
Link
CaptureNet website

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Salaries

Salary estimated from 63 employees, users, and past and present job advertisements on Indeed.

Medical Information

Patient Accounts Representative

$15.59 per hour

Patient Services Representative

$15.05 per hour

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Rating overview

Rating is calculated based on 21 reviews and is evolving.

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Reviews

Customer Care Representative in Las Vegas, NV

on July 5, 2021

Hard to learn how to do job

The only negative was it was hard to get help and it seemed like everyone had a different way of doing something, some telling me I shouldn’t do this and that. Didn’t seem like everyone, including leads, were on the same page.

Patient Service Representative in Remote

on April 15, 2022

Great place to work, management was amazing

I absolutely loved working here, the managers were amazing and we all got along, they always were ready to answer any questions you had, and would always be there if you got stuck or needed help with a disgruntled patient. I worked my way up with the help of my managers.

Patient Service Representative in Scottsdale, AZ

on January 21, 2022

Good company

It was a great company to work with. They offered flexibility to choose your schedule which was a huge plus. Staff were friendly and helpful. Overall a good place to work at.

Patient Service Representative in Harlingen, TX

on May 24, 2021

Read below

This is the worst company I have ever worked for. You have employees pretending to be Supervisors or Leads and have no clue what they are doing. They don't have any consideration of anything. High turnover of employees. They work you like slaves without proper training, proper pay. NO RAISES!! EXPECT YOU TO TAKE ON OTHER JOBS WITHOUT PROPER TRAINING. THINK ABOUT WHAT YOUR GETTING INTO BEFORE YOU DECIDE IN TAKEN A JOB WITH THIS COMPANY

Patient Accounts Representative II in Rochester, NY

on September 8, 2020

Never Again

● Work-life balanceWilling to work with you● Pay & benefitsThey lie about bonus pay and just about everything else on top of that● Job security and advancementThey promise this and that but never deliver. I was looking forward to quitting this bs job.● ManagementManagement is subpar. They dont respond in a timely fashion leaving you to deal with upset patients. They let the patients talk to you like somebody's child. I almost cursed out a few patients on that alone. It's not worth the headache.● CultureThe team was okay but you constantly had to clean up mistakes from carelessness of agents.● OverallI was excited about this company initially, but as time went on, I definitely realized it was complete waste of time. I deserve much more pay and promise for what I brought to the table. Their loss, not mine.

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Questions and answers

People have asked 24 questions about working at CaptureNet. See the answers, explore popular topics and discover unique insights from CaptureNet employees.