A typical work day is quite filled with high call volume. Answering calls about understanding balances owed, updating insurance information, and resubmitting information for review. I thought that I was a master of multi-tasking however, working with this company has shown me that, practice makes perfect. The hardest part of the job was being stagnant - more ... and confined in your home for the majority of the day in silence. The most enjoyable aspect of the job is saving money. You don't have to worry about spending money on gas, food, and any other expenses that may come to mind. - less