CaptureNet Employee Reviews

3.8
Overall rating
Based on 4 reviews
Ratings breakdown
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42
30
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10
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Found 3 reviews matching the search See all 4 reviews
2.0
Job Work/Life Balance
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Management
Job Culture
Customer Care Representative
Customer Care Representative (Former Employee) –  Phoenix, AZMay 15, 2018
Took inbound calls and patient portal chats from guarantors/patients about understanding balances owed, updating insurance information, and resubmitting information for review.
Educated guarantors about their financial responsibility for the services rendered by the healthcare provider in a professional, helpful, and respectful manner.
Maintained and ensured the confidentiality of all guarantor and patient information at all times as required by the HIPAA, PCI, FDCPA regulations.
Pros
Helping people in need with insurance and billing issues
Cons
Either the computer or programs was always down.
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5.0
Job Work/Life Balance
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Wonderful family like atmosphere
Account Manager (Current Employee) –  Scottsdale, AZJune 23, 2016
This company is wonderful. Great management and hard working team. A wonderful place to grow your career. A very small company that is making a very big difference in the medical billing world.
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