Great benefits, but barely worth it
Customer Service Inbound Representative (Former Employee) – Malvern, PA – October 25, 2017
The training is comprehensive and clear, though a few things are left out. Benefits are incredible, the best I've been offered thus far. However, that's about where the positive notes end. The whole atmosphere of the place is one of a team on edge, not knowing who's getting the boot next. The supervisors and managers of the customer service center are god awful, don't know the job they're supervising, and do nothing to help their team succeed. Overall, it's a lot of negligence, incompetence, and nepotism.
That said, I've heard that the lower management team is going through an overhaul, so maybe it'll not be a complete nightmare to work at for long.
Benefits, training, and occasional free food
Backstabbing coworkers, incompetent management team, lack of care for it's employees