As far as care management goes, Care Design is extremely inflexible and continually changes the rules as the company progresses. It is not family or employee friendly. You must work between the hours of 7am and 7pm. Even then people were getting reprimanded for too frequently working at 7am. We were originally told that we’d be working from home as needed. Now, they’ll fire you if they find out you’re making phone calls from the convenience of your home after hours. I quit and began working for a better CCO which actually seems to understand what our job is and that families desire flexibility as do the care managers. I would recommend Care Design to no one.
The hours are flexible. You work 40 hours per week, generally 8:30am-5pm Monday through Friday. You have the ability to flex your hours to meet the clients needs as well as balance your personal and work life.
Hours are fair and time is productive.
Answered - Training Specialist (Current Employee) - New York, NY