Contact System Coordinator (Current Employee) - Chandler, AZ - December 30, 2019
Extremely mundane. Call comes in and you read a script, caller respondes and you read a script. ALL DAY LONG.... Your a solicitor, cold calling people who may have been on a website. Most callers do not like to be called and you will be cused out at least once a day. Average of 500-600 calls a day. High turnover rate, people dont stay.
National Admissions Advisor (Former Employee) - Schaumburg, IL - January 6, 2020
Backstabbing Culture full of lies and trickery. Everyone knows each other and pits employees against each other. Everyone is listening to you to go and snitch for position. They want you to enroll anyone, constant lawsuits, and they treat employees like slaves. They do not value anyone. No raises, no promotions, no good leads. Leads are given to who they choose.
Career Education Corporation has a great Mission to serve its ever changing, geographically dispersed and demographically diverse student population. The organization has great leadership that begins with the steadfast vision and mission to ensure every student has a quality experience and education.
This is a cut throat environment. Everyone is out to help themselves and will sell you out to save their own job. It is a real snake pit from the bottom to the top. Most managers are clueless on how to manage people or the process to get consistent results, which is why people are leaving so quickly. Management needs to take a hard look in 2020 as to what the strategy should be, because they will continue to protect the poor performance employees and get rid of good talent until the doors close
National Admissions Advisor (Former Employee) - Schaumburg, IL - December 5, 2019
Career Education Corporation doesn’t value education. Management expects you to enroll anyone no matter what or else you won’t have a job. It’s a sales job. Management is disorganized. Culture is toxic. Just an overall negative experience.
They dont care about you AT ALL. They care about their numbers. I came back post baby and had really bad post partum anxiety. I told them I needed a mental leave, manager gave the okay, left and then she terminated me.
When negotiating pay aim a little high so there is room to come down, if you go low they will accept the low offer. The job is rewarding but very competitive so if you like a challenge this is the position for you.
Their learning system had constant problems. The course designs were terrible and extremely unclear - student and faculty brought this to the attention of management and nothing was done. Course assignments very often had mistakes - management very inept and slow to respond.
Student Success Coach, (Graduate Team) Student Advising Department (Former Employee) - Chicago, IL - October 2, 2019
You were pushed beyond your ability. I learned how to coach individuals to obtain degrees. I also learned that some students should not have been enrolled due to not being academically capable of obtaining a degree. The staff should have given more information to the students.
Productive and Serious workplace with basketball rim in breakroom
National Admissions Consultant (Current Employee) - Schaumburg, IL - September 13, 2019
A typical day at work for me was going in reaching out to prospective students and conducting a phone interview. I also worked with currently enrolled students to help them through the student life cycle.
CEC was a great place to work. I was able to grow in the 7 years with the company. Even with the downturn of for-profit industry, they always kept us aware and were honest about the state of the company.
This is a good starting off place if you do not have any experience in higher ed. Overall, management within the company is poor and turn over is high. They do not care about their employees needs and management is always favored over the employees. Metrics that are set up are set up in a way where you are bound to get fired within a few months of working at the job. There is no job security at this company.
Unethical business practices.. typical for profit university. Admissions office would drive students to enroll who obviously couldn't afford the tuition and had no problem driving the students into debt just to achieve their bottom line enrollment numbers.
Student Success Coach (Former Employee) - Schaumburg, IL - July 31, 2019
The health insurance is top notch. Through the employee assistance program I was able to find a great therapist to help me cope with all the work related stress. Outside of that, you will not have a fruitful career here unless you can politic effectively with the VP.
I Enjoyed The Ping-Pong Table & Schaumburg Is A Great Location.
Senior Inquiry Response Coordinator (Former Employee) - Chicago, IL - July 29, 2019
I Enjoyed Speaking With The Students And Answering Any Of Their Questions And Transferring Them To An Advisor So They Can Assist Them In Getting Enrolled In School. As A Lead Which Is Part Of The Management Team, I Also Enjoyed Providing Assistance To Any Of The Employees That Needed Help When Management Was In Meetings.