Carenet was an okay place to work. The center was opened 24/7 which made it easier to work around my son's and husband's schedule. For a call center, I don't believe there should be a dress down day. You're on the phone, no one is going to see you. We were only allowed to wear jeans Thursday-Sunday. Even though I had prior experience and a degree, I was offered 10.50 per hour with the highest rate being 11.50 per hour. You were required at least 5 days a week. I think four days is enough for that place. Sometimes you were put in life/death situation, meaning on the other end, the person on the other end may be having a heart attack. There's also the rating situation I didn't agree with as what constitutes an emergency. A panicked mother called because her son was bleeding from his behind. I escalated the call but had points deducted because he wasn't passing blood. In other words, the child had to defecate blood in order for an escalation. I'm a mom so that didn't sit well with me, but I took the deduction. Your superiors, in my case, were old enough to be my kids.