Stop being greedy, stop thinking about how you will make your next twenty million dollars think about the patients, the staff that works for you.
Take a holistic approach on the resident as well as your employees stop allowing any body be place in leadership positions that have no clue on how to to lead
Dont just focus on assisted living. You need to focus on Rehabilitation facilities like CareOne at Redstone in East Longmeadow, Ma. Especially with the Skilled facility expanding. Redstone needs some serious TLC. They also need better parking situations. Many family members complain.
Know what's going on in all your facilities, n care what management is doing to the exact people who provide personal care for your residents. Discrimination, retaliation, n not following rules, n regulations in black, n white!
To whom it may concern
I would do a background
Check on persons before
Hiring them you need caring
And professional people to work
For you not only for the pay check
Dealing with the elderly should be personal to your heart and soul and
Not only your packet you need find
Persons fully equipped to handle residents emotional needs and other wise some one that is courteous loving and caring and kind .
To keep up the good job.
Answered - Therapy Assistant@ Cedar Hill (Current Employee) - Randolph, MA
Stop giving more pay to the new staff while the ones who have been there get less! Another reason why a lot of people are leaving!
Answered - CNA - Certified Nursing Assistant (Former Employee) - Millbury, MA
Improve the pay rate for workers
Answered - Medical Records Clerk (Current Employee) - Westwood, NJ