CareSpot Urgent Care Employee Reviews

3.3
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Based on 89 reviews
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5.0
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Medical Assistant
Medical Assistant (Former Employee) –  Leawood, KSJune 8, 2018
Check Patients into the system, Collect height and weight. General assessment of patient for doctor. Assisting Provider in collecting blood samples, preforming lab work, completing drug screens, physicals. Counting the drawer at the end of the night. Closing up the office at the end of the night. Inventory every month.
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3.0
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Okay first RT job.
MA/X-ray Technilogist (Former Employee) –  Jacksonville, FLMay 21, 2018
As an X-ray technologist, this job is great for getting your feet wet and comfortable with mostly extremity based exams and patient interaction. However, long term...CareSpot should NOT be an RT's end goal. Don't feel like you are stuck working here.

While working here, you are FORCED to be cross trained. You will not only perform X-ray exams. Your duties as an employee are that of an RT, MA, as well as as checking patients in and out at the front desk and performing drug screening(hair, blood, and urine) and BAT(breath alcohol testing) testing for DOT and NON-DOT clients. Essentially, you will have many responsibilities with a pay rate that does not reflect the amount of work that is demanded of you.

The X-ray equipment could be rated subpar at best. The X-ray tubes and control panels are perhaps just a step above what one would find at a veterinarians office. As X-ray technologists, it is our duty to abide by ALARA and protect the patients from unnecessary radiation exposure with the use of proper technique, positioning, and shielding. In my experience with the centers that I worked at, sponges for proper positioning were scarce. The ones that did exist were literally falling apart. Proper patient shielding was also scarce. There were no rolling shields to protect patients during PA and Lateral Chest Exams however, a single lead apron was available. Gonadal shields were not present at all. There were thyroid shields available as well as full torso aprons though. Every center that I know of implements the use of CR technology. This means that there should be a decent
  more... amount of cassettes available to be used however, that was not the case in my experience. My coworkers and I were limited to having 1 8x10" cassette and 2 14x17" cassettes. If you needed to be fast paced in your exams due to patient condition, this could prove to be challenging to you as a technologist as well as very taxing on the patient. The only grids that were available were located in the exam table and wall bucky. This proved to be a challenge for some table top exams that require the use of grids. The exam table at the center I worked at did not have the option to raise or lower. This proved to be an issue when attempting to perform Chest exams on patients that were shorter than average in height due to the tube not being able to be properly positioned at 72"; the table hindered that. Undue stress on the lower back when positioning patients was also an issue caused by the limitations of the exam table. Furthermore, none of the centers implement the use of AEC to my knowledge so, get comfortable with your kVp and mAs techniques.

The URGENT CARE centers take APPOINTMENTS both online as well as calling ahead. This stacks on top of any patients that may walk-in and wish to be seen. With the way that patients are scheduled(appointments every 15 minutes plus any walk-in patients that may arrive), taking a lunch during your 12 hour shift is a far fetched idea if you don't want to get behind and stay later than you're already going to be there. Some patients have a hard time understanding the concept implemented by CareSpot in regards to it being an Urgent Care center that takes appointments versus just being on a walk-in basis. You may or may not catch some static from discontented patients when you see 5 appointments before them because they were a walk-in.

The hours are hideously long. Just because a center closes at a certain time does NOT mean you will be off of work at closing time. Your 12 hour shift can effortlessly turn into a 13, 14, or even 15 hour shift. The long hours are mainly due to how Corporate demands the Registrars to schedule patients that wish to be seen. If the appointment books are filled till close and there are walk-in patients in the lobby, every person in the center HAS to be seen before anyone can go home. This includes the patients that that walk-in 1 minute before the doors shut. Oh! Also, just because you are hired on at a certain location that you chose because it was convenient to your home, does not mean that you will only be working there. You may be required(Volun-told) from time to pick up shifts at ANY of the locations from St. Augustine, all the way up to Yulee, and even out in Middleburg. You are compensated(poorly) for the mileage though.

Overall, as previously stated - this is a great job to get your feet wet. You will learn a lot of skills and be able to use the skills you learned in both your clinical assignments and classrooms. There are just a lot of Corporate hang ups that can stress you out.
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Pros
Co-workers. PTO. Good way to get comfortable with exams.
Cons
No breaks. Long hours. Subpar Pay. Understaffed. Very poor X-ray equipment.
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5.0
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Great place to work and see a doctor
Lead Medical Assistant (Former Employee) –  United StatesApril 6, 2018
CareSpot is an amazing place to work at. You have opportunity to move up as well as helping with school. They have a great open door policy. Management care about their employees and treat each other like family.
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5.0
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Obtained different types of experience
adult and pediatric Full time (Current Employee) –  Jacksonville, FLFebruary 24, 2018
I have had a good history with Carespot. They have a good benefit package and the staff get along well with each other. I like my demographics who I care for.
Pros
Good experience over all
Cons
Some people just don't like change
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3.0
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Patient care
N/A (Former Employee) –  FloridaFebruary 14, 2018
Good place to work in a very fast pace environment. Employees are often over worked in a stressful environment with lack of acknowledgement for hard work.
Pros
Patient care
Cons
Turnover
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4.0
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great place to work
Credit Refund Specialist (Former Employee) –  Jacksonville, FLJanuary 11, 2018
learned a lot and enjoyed working there. Great team environment and supportive. Left for a promotion that I was recruited for, would have stayed at Care Spot otherwise
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4.0
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Fast paced
Medical Assistant (Former Employee) –  Hermitage, TNJanuary 8, 2018
You never knew what was going to walk through the door that needed help. Long hours but had days off during the week and weekends. I liked the unlimited time off.
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1.0
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Retail medicine
Physician Assistant (Former Employee) –  TNDecember 31, 2017
Its a retail clinic who's focus is on volume and patient satisfaction. Actually according to CareSpot you don't have patients you have customers. Satisfaction scores trump all other metrics including outcomes. This leads to a clinic where good clinicians are forced to practice very poor medicine.
Pros
decent pay, time off
Cons
poor management, clinics are run like a fast food place
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5.0
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Good
Registrar (Former Employee) –  Overland Park, KSNovember 24, 2017
It's a good job to work the hours are long everyday is different. You get to meet all different types of people. You have the opportunity to learn new things.
Pros
Good place to learn
Cons
Long hours
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1.0
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Hi stress environment
Accounts Receivable Specialist/Refund Specialist (Former Employee) –  Jacksonville, FL 32216October 31, 2017
Management poorly run.
No options for advancement or training.
Very noisy and cramped work spaces.
Highly stressful working environment.
No overtime.
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3.0
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Very Fast Pace Environment
Radiologic Technologist (Current Employee) –  Orlando, FLOctober 29, 2017
CareSpot has a very diverse work ethic, every day is a different job or task that you have to do. Love the team that I work with and it is never a boring day I learn something new all the time.
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5.0
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Fun work place, Steady Flow of Patients
MEDICAL ASSISANT, REGISTRAR, AND PHLEBOTOMIST (Current Employee) –  Yulee, FLOctober 24, 2017
The most enjoyable part of my job that I loved the most was my patients. I enjoyed helping sick people get the help that they needed to get over what ever elements that they came in with.
Pros
The best boss ever
Cons
Long hours
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4.0
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Work environment
Account Receivables Specialist (Former Employee) –  Jacksonville, FLOctober 17, 2017
poor management, no advancement and higher management keep resigning. Promote people who are not qualified nor understands the job function. No understanding of management.
Pros
employees
Cons
management
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4.0
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Very busy Urgent Care practice
Locum Tenens - Urgent-Care Physician (Current Employee) –  Gainesville, FL & Orlando (Metro West)October 16, 2017
Seeing 50 or more Patients of various ages from pediatrics to adults and geriatrics, in 12 hr shift. Doing suturing, splinting and treating multiple kinds of illnesses.
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3.0
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Poor management
Radiologic Technologist/Medical Assistant (Former Employee) –  Neptune Beach, FLOctober 15, 2017
It is a great place to get cross trained and get the experience I would have to say. No advancement unless you become a lead MA or RT then you can make a 1$ more an hour but you get a ton of responsibilities depending on how dedicated your manager is to their job, 25-50cent raises a year.
Pros
Good place to get experience. Interesting cases that will come in.
Cons
five different job titles with little to no pay. No job advancement.
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3.0
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Okay place
Medical Assistant (Current Employee) –  Orange Park, FLOctober 2, 2017
Good place to start and gain experience but you are treated poorly by the providers and you can't have a set schedule at all. New people with no experience come in making more than people that have been there and those people that have been there get to train the new people. Not fair
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3.0
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Good job
X-RAY TECH/MA/FRONT DESK (Current Employee) –  Pembroke Pines, FLSeptember 26, 2017
Manager is very helpful and nice which is a plus. Job is balanced. You have to multitask but it isn't too bad, only thing is you have to also work as front desk.
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3.0
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Could be great with right management
Medical Assistant (Former Employee) –  Vero Beach, FLSeptember 5, 2017
Too much is put on management for such a busy center. There should be a full time manager instead of a part time one shared with another center. Things would run much smoother.
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3.0
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Long Hours, short staffed
Registrar / Medical Office Assistant (Current Employee) –  Gainesville, FLAugust 9, 2017
13-16 hours worked per day
No backing from the company when we tell them there should be some changes.
They expect you to work straight thru, no lunch breaks
So short staffed.
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5.0
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Carespot superior
Radiologic Technologist (Current Employee) –  Ocala, FLJuly 30, 2017
Great place to work at. Not great of a pay. Definitely a great team, amazing manager. If the pay was good, I would love to stay, unfortunately I could not.
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