Ohio Home Care Waiver Care Manager (Former Employee) – Cincinnati, OH – July 25, 2018
I loved my clients but there was allot of stress: Many of my clients ranging from newly born babies to elderly clients was quite ill, with many paralyzed, had feeding tubes, and other health issues. The Case Managers had to keep track of the schedules for nurses, aides, PT, OT, ST, medical equipment costs, etc... Example: If a client had three different aides or nurses coming in, and they changed scheduled then the CM had to document it to ensure that all parties were getting paid. I worked around 80 hours weekly.
Clients, Team mates
Working around 80 hrs weekly to ensure I was seeing the clients and the aides, nurses, etc was getting paid.
impossible to complete the work- protect your license
Case Manager (Current Employee) – Ohio – June 20, 2018
Moving on from this company after many years of hard work and dedication was not easy, but it is time to make a change. If you had asked me 3 years ago- I would say I am here until retirement but that is gone. There is no teamwork outside my team. There is no communication outside my team. Your hard work is NEVER enough. There are no kind words, no thank you's and long term hard workings employees are the first to get the axe. I am not a slacker- I work 50 hours a week- every week. The job is impossible to do. When you leave- there is a 6 month non-compete which is enforced. You will not work in healthcare for months in any community setting- be prepared for that. It is sad that this good company has fallen into the state it is in. If you need job security, benefits, respect, then this is not the job for you.
Case Manager (Former Employee) – Ohio – June 3, 2018
Run, don't walk, away from this company. Stressful beyond belief. There is a need to work 16 plus hours daily and time worked on weekends and holidays to try to keep ahead of the workload. The management team doesn't appreciate time spent working non stop and uses boorish management practices to make employees feel as though their jobs are at risk if they can't keep up. When I say the caseloads are ridiculous, I am in no way exaggerating. Constant assessments and huge caseloads that are impossible to manage are typical. Not a good place to work!
Case Management, Licensed Social Worker (Former Employee) – Columbus, OH – November 19, 2017
This company would want you to work in other programs the company contracted with without proper training. Carestar would expect you to work with a full caseload in addition to taking on additional work responsibilities.
Case Manager (Former Employee) – Central to Southern Ohio – October 17, 2017
Never in my life have I witnessed a more cut throat leadership environment. Morale is beyond low, but everyone is afraid to speak up as you are targeted and often publicly shamed. Pay has been cut for long term employees, but workload is greatly expanded. Nothing you do is good enough. Management is not in touch with field staff and will not speak up when Leadership makes yet another change that impacts quality of work or puts your license at risk. Vacation days are meaningless as there is no one to cover your load while you attempt to take a sick day or family day. There is zero room for advancement, and you will more than likely never receive a raise. The company was not like this before. You begin your work day well before 7 and often work late into the night just to make minimum work loads. There is a $10,000 insurance deductible. Yes, $10,000. If you interview- ask directly about the length of contract time for the work you are applying. Be specific. Check your facts.
fellow employees who try
overworked, no time off, covering large areas with massive travel
Case Manager (Former Employee) – Columbus, OH – July 17, 2017
Was hired, given a raise then laid off. You are unemployable for 6 months if you leave this company for any reason. No job security, company is unstable most of the time. Everyone is worried about lossing their job everyday, no communication and you feel like you can't ask question due to backlash. Co-workers where fun and great to work with, managers not so much. They need to hire people that know what they are doing instead of letting people come from other programs and having no idea what kind of people they are dealing with in new programs. This company only cares about money instead of taking care of people in need.
Working from home, co-workers
Low mileage rembursement, horrible health insurance
Care Manager (Former Employee) – Cleveland, OH – May 2, 2017
Work from home, freedom of making own schedule, easy to speak with managers and co worker. Constant stress of thinking I might lose my job tomorrow due to state funding and contracts falling through. Horrible medical coverage and 401k.
Pay rate deductions, not allowed to take time off, look elsewhere
Clinical Manager (Current Employee) – Ohio – April 15, 2017
I've worked at CareStar more than 10 years. They just handed out salary adjustments that take me back to my salary at entry point. We do not have enough staff, so we are not allowed to take time off. There is no reward for hard work. Everyone is looking to leave.
Case Manager (Former Employee) – Columbus, OH – August 1, 2015
Great place to work for four years but the fifth year had new managment and it went down hill. After I left, I heard the managment team that changed the culture all the left after the company got sued for not paying overtime. They had to pay a heafty fine. They also had a very high caseload of 60 to 70 consumers.
Very good four years until new managment took over
Very high case load, a lot of traveling over several counties