Systems Administrator (Former Employee) – Dublin, OH – April 4, 2018
The culture of the company changed after it was bought out. The benefits got worse and the pay never improved for the job responsibilities. They would not add the people that were needed to do the job.
It is a fast-paced work environment and you have plenty of deadlines to make. Overall it is a good company to work for they do look out for their employees as well. They are very understandable if you need to take time off work and they are relaxed. The job is stressful at times though but then again what job isn't right?
Customer Service Specialist (Former Employee) – Dublin, OH – July 25, 2017
Wonderful atmosphere. The supervisors and the managers actually make themselves available for any issue. Sometimes ques can get crazy, but not unbearable. There is always something going on in your specific department to make you feel like you're actually a part of a family.
Lack luster senior management who couldn't think forward if their own jobs depended on it.
Case Manager (Former Employee) – Dublin, OH – June 5, 2017
The hardest part about working at CareWorks is accepting the fact that you work at CareWorks and you're in a dead end job. If you like just coming in and collecting your paycheck and have no career goals, this is the place for you.
Tier 2 Technical Support (Current Employee) – Dublin, OH – May 1, 2017
This company does not pay their IT staff what fair market value dictates they should be paid. They continue to ask them to do more, without offering additional compensation. Also, merit increases are not tied to job performance. Which, makes absolutely no logical sense.
Case Specialist (Former Employee) – Dublin, OH – April 30, 2017
I loved working with my clients and built many lasting relationships with my co-workers and clients. Depending on your supervisor some would get away with not having to complete as much work and given "passes" while there work was passed off to the staff already on over load.
Great training, nice environment but difficult caseload
State fund claims examiner (Former Employee) – Dublin, OH – March 21, 2017
The company does not have enough examiners to spread out clients. In order to provide the best customer service more examiners are needed. Current caseloads do not allow examiners to provide the level of customer service that should be given.
It's a very comfortable relaxing place to work. It's nice to have co-workers as well as supervisor ask about your life and genuinely care. The work policies are laid backand not so standard to other places of employment and I 've had my different experiences with multiple companies.
Health Information Specialist (Former Employee) – Dublin, OH – March 8, 2016
I absolutely loved this job except for I believe that HIM Specialist should get paid more but they took care of their employees. We got big Christmas bonus and always was rewarded for the effort that we put into the job.
Team Assistant (Current Employee) – Dublin, OH – December 15, 2015
Working here for Careworks has been a privilege. I have been honored to be promoted through the company from, an HIM Specialist to a Team Assistant. Being a Team Assistant, usually my work consist of assisting any case specialist, manager and nurses with extra work they may need help with. I have worked with the bureau of workers compensation, all Microsoft programs, as well as mailing and faxing C-9 request to the appropriate parties.
While starting off at Careworks for the entry level department as an HIM Specialist, I have received honors in weekly time management award along with a perfect star for 90% or above in my weekly audits. When working as a Team Assistant I was also honored with 100% every weekly audit since my first week in the department.