Carillon Miami Wellness Resort Employee Reviews

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4.0
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overall good work place
Management (Former Employee) –  Miami Beach, FLJanuary 16, 2019
Overall good work place with competitive benefits for employees. Challenging employee retention due to difficult positioning within the marketplace and industry.
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1.0
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Cut Throat Management
Housekeeping (Current Employee) –  Miami, FLNovember 6, 2018
No General Manager they have 2 people who aren't qualified to lead and are very bias and elites. The only person we had in human resources left because she couldn't take it anymore. Don't work here. A bunch of us want to just run away. The residents are clueless of what the 2 people are doing behind their backs.
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2.0
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The management staff is always pushing the employees at any cost.Demanding more and more without even give you the tools
SUPERVISOR (Former Employee) –  Miami Beach, FLOctober 30, 2018
A nice place to work till you meet someone that make you feel overwhelmed by your fillings. Fake management staff ,if you don't belong to the party they have. You are not welcomed. You have to go through red carpet work to step forward.
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2.0
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Dont waste your time
Spa Manager (Former Employee) –  Miami Beach, FLOctober 11, 2018
The property is gorgeous having just completed a major renovation-but now it order to pay for it good staff members were laid off or fired, so they could redo the budget to get the place ready for sale. The spa has become a bad joke while being run by a cut throat Spa consultant. Being under staffed and overwhelmed in the norm now, not worth complaining no one is listening or cares,
Pros
co-workers, free parking and gym access
Cons
cut throat management
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4.0
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Great staff
Food Runner (Former Employee) –  Miami Beach, FLAugust 19, 2018
Got there around 10Am and went straight to work helping the bartender and servers set up. Learned how to be quick when multitasking. The beach is rough to work on but rewarding if it is busy and the managers all around are nice and caring and will try to help you with anything you need.
Pros
Great staff, very understanding
Cons
In the hot sun and on the beach all day
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2.0
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dead end job
Fitness attendant (Former Employee) –  Miami, FLMay 27, 2018
Go no where
no advancement
no value in the employees

Other department management frequent had my department do extra work which wasn't part of our department job disruptions
Organization is very bad
Pros
free lunch
Cons
free lunch had bugs, spa management, hostile work environment, group punishment
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1.0
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Worst managenent
Spa therapist (Former Employee) –  Miami Beach, FLApril 27, 2018
Top managers and HR have brought this place to the lowest standards, by covering up unlicensed and illegal practice of not only therapists,but lower rank manager.
Pros
Parking
Cons
Specials in high season
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3.0
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Great facility would not recommend at the moment
Massage Therapist (Former Employee) –  Miami Beach, FLApril 12, 2018
Former full-time employee with almost 10 years on the job. Hostile work environment, bad energy and poor leadership all after the Carillon took over the Canyon Ranch name. (a real company)
Pros
Great facility, free employee parking
Cons
Management
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5.0
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Productive
Cabana Server (Former Employee) –  Miami Beach, FLJanuary 6, 2018
I would like to be part of the Carillon group because it is a traditional hotel, I have experience in customer service cabinslanguage portugues ingles espaƱol I would like to have this opportunity
Pros
Free lunched
Cons
Health care
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4.0
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Would recommend
Stay Specialist/Reservations (Former Employee) –  Miami Beach, FLSeptember 23, 2017
A good place to work. Learned various aspects of the hotel reservation procedures. Promoted health and wellness to guests.
Resort environment.
Processed hotel reservations via phone and email.
Answered phone and email inquiries from potential new guests.
checked arrivals daily
processed deposit on existing reservations.
coordinated checklist of daily tasks.
upsold rooms to maximize revenue
generated sales
entered spa appointments
upsold hotel packages
Pros
Flexible schedule
Cons
lack of advancement oppotunities
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4.0
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Met great people learned about wellness
Executive Assistant (Former Employee) –  Miami, FL 33141August 12, 2017
Worked with staff, residents
learned about wellness & health
new management team
getting residents/management on same side was challenge
free classes- discounts
Pros
free classes, lunch and discounts on spa/salon services
Cons
new management working out kinks
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Overall rating

2.9
Based on 12 reviews
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2.8Work/Life Balance
2.8Compensation/Benefits
2.3Job Security/Advancement
2.4Management
2.7Culture

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