Do not apply for an account manager position unless you have current experience as an account manager
Account Manager/Sales Representative (Former Employee) – Washington DC metro area – January 4, 2019
I was told by multiple sources that they hire registered nurses as account managers, but this is not true. Do not waste your time interviewing because you will shoot yourself in the foot if you're not a current account manager.
AR Billing (Former Employee) – Arlington, TX – August 27, 2018
But that's what upper management gets when they hire people who have zero experience in billing. Good place to work as long as you stick to your own click and don't make any waves. As an employee you are not valued. The pay and compensation is good but management is so poor and inexperienced. Unless you are a fake it to make it type of employee, you wont be happy here. To get along in the billing department you must be able to do exactly what your inexperienced manager tells you, even if you know it is wrong and a complete waste of time. Caris would really benefit by contracting with a billing company to do it for them. They have already lost so much money because of bad management procedures and policies.
Overall Caris was a good place to work and a great career starter job. I had a good manager so I was able to learn a lot and take on advanced tasks.The culture was pretty good. They care about the wellness of their employees and their benefits reflect it. There was a fitness center in the building. The hardest part of the job was not being paid much. The most enjoyable part was getting a chance to meet many new people and getting a chance to better people's lives daily.
High manager turnaround. Supervisors just puppets that don't know what they're doing and have no authority to do anything. Micro-managed to death (cannot do anything without running it by supervisor first). Management team doesn't do their due diligence and research anything, so quick to push things through when they learn something new only to have to go back and play cleanup. No room for advancement; was told numerous times "no process in place" for promotion by different managers, then when a lead position opened up, didn't open it to all employees, manager just put someone there, (even though this individual hadn’t been with the company as long or earn any Caris specific A&B (above & beyond) awards, or have professional certifications, or education. Forget about taking maternity leave! You’ll come back to be terminated (within a month) or demoted (because there isn’t a process to promote, but there certainly is a process to demote). Cliquish atmosphere. Unfair/unethical practices & favoritism! Some people are allowed flexible schedules because of school & some are not, some people can work from home and others cannot, some people are invited to special training classes and others are not. Lack of communication, you’re kept in the dark and managers develop animosity towards you if you ask questions.
Medical Insurance Biller (Former Employee) – Irving, TX – November 15, 2017
Caris Life Sciences was my overall favorite place I have ever worked. The people were great, the management was great. There was not any hard part of the job until the part I work was sold. The most enjoyable part of the job (while it was still located in Garland) was the people and the management.
Payer Relations Representative (Former Employee) – Phoenix, AZ – November 14, 2017
Online searches and phone calls to insurance companies for payment information on patients accounts. Adjusting off co-pays, co-share, deductibles and uncovered services and gathering payment information.
Specimen Processing Clerk (Former Employee) – Tempe, AZ – June 21, 2017
Working here was a delight while it lasted, the workflow unfortunately changes constantly and there are occasional lay offs. Some departments are often short staffed but other than that I would recommend working here
Billing Specialist (Current Employee) – Phoenix, AZ – April 22, 2017
Overall its a great company, but there was no room to grow. The management had a very close inner circle where they only did things themselves and never attempted to do things for the team. I am a strong believer in developing and growing your people in order to grow a company
Specialty Medical Laboratory - Received payment from customer, physician, and insurance and applied to correct account. Also handled all correspondence for the medical billing department and correctly relayed important information to correct recipient.
Group Lead Coding Department (Former Employee) – Garland, TX – December 8, 2016
Caris was a wonderful company. My day would start with a motivational quote written on the dry erase board. I would greet all of the employees I oversaw. I met with management team daily in meetings and discussed needs and successes of the department. Keeping employees motivated to be productive with quality work was a challenge but I involved them in day to day decisions as much as I could, kept their jobs as streamlined and efficient as possible and addressed problems promptly. I enjoyed the challenge of directing and influencing employees with a positive outlook and seeing them respond to my leadership skills. I attended classes and read books constantly about leadership, my favorite author is John Maxwell.
Salary, benefits, location
End of the month long hours for billing departments always
Client Services (Former Employee) – Phoenix, AZ – November 4, 2016
I was very excited to be working for a company that extends the lives of otherwise terminally ill patients however theres something not quite right about the management there. There are "cliques" all throughout the company and if you ever questioned or "challenged" anyone in those groups you were "picked on" until you become compliant again.