Most of the people that work there are great. They are friendly and caring. Unfortunately, the management is not innovative nor open to new ideas. Employees tend to get a bit frustrated with management and the lack of ability to grow.
Case Manager (Former Employee) – Austin, TX – March 16, 2018
I worked with single homeless individuals in extreme poverty struggling with sever mental illness and addiction for 11 years. it was a beautiful and rewarding time but very stressful and it was time for me focus more on selfceare and helping others to see the importance of a balanced life.
Working with extremely vulnerable populations causes a lot of second hand trauma that is experienced by case managers. There is little opportunity for career advancement, and while for non-profits working in homelessness, Caritas pays fairly well, case managers are still grossly underpaid for such a high stress job.
Pto, employer paid benefits
high stress, low support, little career advancement
former employee (Former Employee) – Austin, TX – January 26, 2017
As others have stated, the culture and positive personalities of everyone working here is amazing! However, the work is demanding and the PTO is lacking. No days off until you have worked 6 months unless you get sick, in which case you have no sick days, just PTO you use for everything. Also as others have stated, there can be communication issues with some of the management.
flexible work schedule, friendly staff, great mission focus
Work place culture is great, the hardest part is working with vulnerable folks who are homeless, it can take toll on one if one does not take personal care. Good people and good benefits are always a plus.
Non-profit with a commendable mission but poor strategic balance
Development Associate (Former Employee) – Austin, TX – July 16, 2012
Caritas of Austin is essentially a good organization. The case workers are hard working and dedicated to their clients; The Community Kitchen is well ran; The Board of Directors and the Executive Director tries to foster a sense of community within the organization that makes one feel as though all of the staff are friends.
The hardest part of my job was the many professional hats I wore which necessarily meant that I never had any downtime. One minute I was financial entry, generating board reports, and the next I am rounding up volunteers for orientation. It was a very silent, and under-appreciated position.
The biggest piece of knowledge I will forever hold deals with management. I've learned that I need consistency in a manager: one who knows what they want and can do more that just delegate duties, but can lead by example and bring something dynamic to the team. That is what was missing in my previous department.