GENERAL MANAGER (Former Employee) – Grand Ledge, MI – February 26, 2018
Zero. They do NOT communicate. You never know whats going on and you never will until the very last second. And then you should have had it handled the day before. Change is good, but not like this. Things change WAY to much. And NOT for the better.
None at all.
Very poor Management. No clue to what their doing on the ground level.
Service adviser (Former Employee) – Muncie, IN – January 10, 2018
Was told I was going to get hired in as a service manager then when signed papers. I was a service adviser. I took the testing that would jump me up in pay and I passed. Then they seen I passed they asked if i got certified i said no because i lacked the time to get it. I was misled and I ruined my life because of false promises.
Service Advisor (Former Employee) – Florida – December 8, 2017
They lie and promise you everything then they stab you in the back when you're not looking. It is a very cutthroat Unprofessional stressful and depressing place to work. Management are vultures. Especially the new general manager, the store leader and the office manager. They are suck ups and they will cut your throat to get ahead.
Automotive Technician (Former Employee) – Florida – December 4, 2017
Expectations they expect from you when they are not doing their part to have vehicles to work on. Sit around for a while until you feel bad for just taking free money then put you to do the most useless jobs that has nothing to do with the title
undisclosed (Former Employee) – Michigan – September 3, 2017
Started out as an excellent workplace. Leadership team was great. Moved a little too fast as many new start up type of companies do, but that is the nature of that industry. Had some great people there and they were great to their customers. They would be a great place to work if they can smooth out some of the turbulence in staffing changes and budgeting. No doubt they will be a leader in their industry in the future.
family like culture. all hands approach.
nothing major, but some business decisions seemed a little impulsive.
Senior Consultant (Former Employee) – Madison Heights, MI – September 1, 2017
Relaxed atmosphere and friendly people. Could be hectic and confusing at times due to changing systems and demands, but overall was a good experience and I learned a few things. I improved my pivot table and google doc skills. Management was flexible working around my personal life.
Sales (Current Employee) – Chesterfield, MI – July 17, 2017
As a sales guide, your hours will be 9-7pm Monday through Friday and 9-3pm on Saturdays, with one day off during the week if needed. The current compensation plan for a guide is pretty depressing. You receive a 2000 dollar salary before taxes each month. You do not get any additional compensation for the first 10 vehicles you sell each month. The only way to make any money is to sell 15 cars. Even then, you're better off selling elsewhere if selling is all you'd like to do. I have learned quite a bit since I've been here, however, it was a lot of self teaching. There is little to no training for the new employees I believe due to under staffing. For the most part, everyone I get to work with are nice people that are unfortunately in the same boat. The hardest part of the job is knowing you're not getting paid half of what the other competitors are paying.
Service Advisor (Former Employee) – Florida – May 17, 2017
Service writer position is way under paid, Walmart pays more,,the techs they hired are lube techs,they don't know how to diag a car. They just guess at what wrong. cars are junk and also when hired you will end up doing way more, than what they first tell you, distract manager does not know how to train,
Sales Guide (Current Employee) – Lancaster, PA – March 23, 2017
Long hours but management is pretty flexible with personal appointments. Calling internet generated leads. Greeting customers that come in to shop for a vehicle and try to match them up with the right vehicle for them.
Lease Servicing Manager (Current Employee) – Madison Heights, MI – December 7, 2016
I have learned a lot since I have been with the company. Co-workers and management are all very easy to get along with and work hard. I feel almost everyone has a lot of passion for their jobs. Working with this company is like being with family.
regular constructive feedback, growth opportunities, free lunches, good benefits
low pay for entry level emloyees (makes it harder to find great people)
Lease Originations Analyst (Current Employee) – Madison Heights, MI – December 6, 2016
I love the culture of the company. A typical day at work is coming in grabbing a contract from a dealership, analyzing it, and making sure all guidelines are met for the deal to be fully funded. I think the hardest part of my job is finding issues where we can't fund a deal and having that difficult conversation with the store leader. The best part is the rest! I really love my job and management. They are caring and concerned and i can't ask for much more.