Happiness rating is 59 out of 100
3.6 out of 5 stars.
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CarMax Careers and Employment

Work happiness

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About the company

  • CEO
    Bill Nash
    approve of Bill Nash's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    more than $10B (USD)
  • Industry
    Vehicle Dealers
  • Headquarters
    12800 Tuckahoe Creek Pkwy. Richmond VA, United States 23238
  • Link
    CarMax website
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Jobs near you

You're seeing CarMax jobs close to Ashburn, VA.

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Installation & Maintenance

18 jobs


Salary estimated from 7.6K employees, users, and past and present job advertisements on Indeed.


Employees at CarMax have reported receiving these benefits. They will vary by role and location.

Retirement plan
Health insurance
Paid time off
401k matching
Flexible schedule
Work from home
Vision insurance
Dental insurance

Rating overview

Rating is calculated based on 4.9K reviews and is evolving.



Sales Associate in Ashburn, VA
on February 24, 2021
I liked working here everyone was very nice and training was easy it would be long hours and could be time consuming at times it’s a great way to start
salesman in Florida
on August 12, 2022
CarMax is a big company that is consistently growing. And the time I work there they've built hundreds of stores. Sales associate are paid horribly the lowest in the entire industry Nationwide [$80.00 per car sold CEC lead]. The hours are long and even after working hard to close a sale your money is not guaranteed and car can get returned. CarMax gives customer a 30 window to return their vehicle. What they call buyers remorse. But that leaves all sales consultants in limbo with their money every cell every month every week. Though it can be a fun challenge, it gets tiring after a while. There is tons of favoritism and management tends to turn the Blind Eye to top sellers. I wouldn't discourage anyone from at least trying, I did. But it's definitely not something I would recommend you doing if you need steady solid income.
Sales Consultant in Escondido, CA
on August 12, 2022
Pay Plan is Hourly OR "Incentive" You could go on selling up to 8 cars in a pay period and still only make the Hourly Rate if you have buyers that do not wish to purchase an extended warranty, which pays nearly half of what you get for selling a vehicle. Apply at a traditional dealership and make MORE money! CarMax is a good stepping stone if you're completely new to the sales process.
Customer Experience Specialist Part-time in Raleigh, NC
on August 12, 2022
Good place to work for a part time job. The money was very good. However, the schedule was tough. Carmax is a big micro management company. Overall, I enjoyed my time there as a part time employee.
Business Office Associate in Murfreesboro, TN
on August 11, 2022
Working here was a terrible experience. Managers expect you to do all the work while the sit back on their phones and laugh with each other. You will be expected to do your job and the salesmen jobs and they will look at you crazy when you ask a question. Pay was very low based on market rates. If you absolutely need a job then yes, but you can do better than this. Your expected to do about 20 different things and are only paid pennies while a salesman comes in for a couple hours and makes makes nearly triple the amount you make, even though you often have to do most of the work. Not to mention the schedule is extremely random. I mean they make it up as they go and you’ll never have a set schedule there’s no rhyme or reason it. They just schedule you whenever on whatever days. One week you’ll be off a random Tuesday then a Sunday. Next week it’ll be a Monday and a Wednesday. I’d advise anyone to look elsewhere management does not care about keeping good people they just have an on to the next mentality. It all seems cool at first then you realize why the turnover rate is so astronomically high.

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Questions and answers

People have asked 371 questions about working at CarMax. See the answers, explore popular topics and discover unique insights from CarMax employees.

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Interview insights

Insights from 1.8K Indeed users who have interviewed with CarMax within the last 5 years.

Favorable experience
Interview is average
Process takes about a day or two

Interview Questions

It is one of the company that are in a must work company list.It helps me put one more step in my sales representative career.

Shared on May 17, 2022

work weekend and flexible have

Shared on November 5, 2021

Had to rollplay. Interviewed with 3 people

Shared on January 25, 2021

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