News & Updates
November 16, 2022
In September, Salesforce and NBCUniversal introduced The Shift, a new video series showing how seven high-growth companies navigate digital transformation to thrive in today's market. The show spotlights CarMax’s digital transformation journey and our product teams’ test-and-learn approach to innovating how we showcase our inventory online. Stream the half-hour episode on CNBC.com, Salesforce+, or Peacock.
Auto Technicians & Services
Whether you're a mechanic, painter, inventory associate, or anything in between, you’ll be joining a dedicated team that loves what they do. At CarMax we provide you with the tools you need to grow your career. You’ll receive ongoing training, competitive compensation, hours that fit your life, and a 401k match. We’re hiring service professionals; check out our roles today!
Contact Center Careers
As an associate at one of our Contact Centers, you’ll handle a wide range of customer interactions—via the phone, online, text, and more. Helping customers easily find and finance the cars they love is what this role is all about. If you’re looking to grow your customer service career with a company that brings top-notch culture, we’ve got the career for you.
Technology, Products, and Data Science
Top-notch technologies and an award-winning culture set us apart. Our teams develop new products that transform the car shopping experience. We invest in the future while you help create it. We’re leveraging cutting-edge machine learning, data science, and software development to make the car-buying process more innovative than ever before. As a problem solver who enjoys a good challenge, you’ll discover that CarMax empowers you to use your technical expertise in ways you’ve never imagined. Learn more at: carmaxtechnology.com
Diversity & Inclusion
We support a culture of integrity where every associate is welcomed, supported, and valued for their unique perspectives and backgrounds. We believe the greater sense of belonging improves the motivation, wellbeing, and satisfaction of our employees. Our associates are key to providing an iconic experience where every customer feels welcome and valued. We invest in practices that address inequities and remove barriers impacting the communities in which we live, work, and play. We put integrity and transparency at the heart of every interaction. Our culture of respect helps ensure that all associates feel a strong sense of belonging. Our success today is only possible due to our associates who deliver our exceptional customer experience and live our values every day.
We're investing in you
Here, work/life balance is more than a saying. It’s our goal to help you create the life you want to live with the opportunities you deserve. It’s more than a job; it’s a plan to make your best life happen. To strike a balance between personal and work life, we encourage associates to take time for rest, relaxation, and personal needs. CarMax offers a variety of paid time off options, depending on status and needs, which include vacation, sick time, personal time, and holidays. We offer charitable giving benefits to all our associates. On Giving Tuesday, we provide associates with gift cards that empower them to support any charity they want. Additionally, we offer associates paid volunteer hours every year. It’s important to us to have a positive impact on the communities where we live and work and at CarMax, you’ll have plenty of opportunities to do just that. Learn more at benefits.carmax.com.