Questions and Answers about CarMax

Here's what people have asked and answered about working for and interviewing at CarMax.

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  • What is the work environment and culture like?
  • How are the working hours?
  • What are some tips for doing well in the interview?

150 questions

I would only promote sales management from top sales reps. It does no good to have a sales manager or G.M. that was hired from an outside company that has never had to support their families on a commission only job. Most of this type of management couldn't sell if they had to, but they watch a few training modules then feel they have enough information to micro manage you to death.

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Great, coverage depends on the plan selected. You can receive a discount on insurance rate if you do a blood pannel screening. They also offer dental, life, disability, eye.

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Hardly ever. They give you a bonus instead with the bonus being taxed at almost 40%.

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Sales Consultant: Our store is open 7 days per week. Mon-Sat either work 9-6 or 12-9. Sunday is 11-7. Some shifts change as needs deem necessary.

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Phone interview
On site interview (the STAR Method)
Short role play for sales senario

The entire thing was very chill and laid back. Dont try to act like something you're not.

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Check out the STAR Method and try to be ready for those types of questions.

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$160 per car, $100 if you can sell the expensive MaxCare warranty IF you aren't forced to split it which equals > $130 for sometimes hours and hours of work.

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Health Insurance, good t raining

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First Contacted for a phone interview, Once passed you are asked to come in for in store interview.

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Yes, the sales associates are strictly commission except during training

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