Carriage Services Employee Reviews

Carriage has great benefits but poor pay. Working in the hot south Texas sun with little to no breaks. There has prolly been over thirty occasions that we were not allowed to take a lunch break cause we were to busy. Working from 7am to 4 or 5pm without a 15 min or a lunch break takes a toll on you.

Pros

Good benefits

Cons

Often don't get lunch breaks, 3 to 4 dollars an hour under what operators make an hour.

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Management Sucked!

Funeral Director (Former Employee) - Amarillo, TX - June 6, 2023

Management was lazy, put all work on everyone else - but took credit himself- long hours never compensated, threw his employees under the bus to make himself look good…. Never stood behind employees… hopefully once they got rid of manager they will be better

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Carriage Services insights

Based on 47 survey responses

What people like

Ability to learn new things
Feeling of personal appreciation
Clear sense of purpose

IT Management is a joke

HR Department (Current Employee) - Houston, TX - June 2, 2023

IT management is a completely joke. There are too many IT projects going on at the same time for such a little over worked staff with impossible to reach deadlines. Once one project is done another is created to have a never ending goal with no break in between. I work on a different floor but when I had to come down to get someone from IT to help me with my laptop I found out that my go to people, that have been there longer than I have were terminated cutting the team into half it was. No person in a managerial position would ever do that to their team without having replacements lined up. No one is happy in the IT department that I could see. Everyone looked over stressed, depressed, and exhausted. From what I have heard talking to people they are pretty much being threatened with outsourcing unless they "comply" to the "time wasting bogus demands" of their bungling manager. A manager which creates useless nonsensical policies that just slows down progress and hurts me and others requesting help by being forced to submit tickets, emails, calls instead of just walking down or sending a message for something as simple as the wifi password. Please bring back the good helpful IT team back to what it was before this year started. This used to be a family orientated company that was fun to work at to being just another profit driven company that doesnt care for the staff that powers it!

Pros

Semi casual Fridays occassional free food during meetings

Cons

Too many projects, too many policies, too much stress, does not care about you just a deadline

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Overall experience is very bad from start to end.

Sales Manager (Former Employee) - Somewhere - May 21, 2023

What is the best part of working at the company?Horrible upper management, greedy company that treats everyone as a number only. What is the most stressful part about working at the company?Everything about this company is stressful, nothing worth mentioning. What is the work environment and culture like at the company?Shark tank environment that everyone just want to get number, competition is very high between colleagues. What is a typical day like for you at the company?Everyday same stressful, nothing good.

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Good place to work

Family Service Counselor (Former Employee) - Antioch, CA - March 7, 2023

Working at carriage services has been great so far. My boss is flexible and pretty easy going. Most co workers are helpful and friendly to new employees.

Cons

Counselor not friendly to new employee.

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Underpaid/ Undervalued/ No Advancement

Funeral Director/Embalmer (Former Employee) - SW Florida - February 23, 2023

I was was with the company just over 2 years. When I was full time FD and embalmer I never received a raise or review, there was no advancement opportunities and bonuses were minimal. Work load was unfairly distributed between the directors. I hear it depends a lot on the managing partner so if you find one that is willing to be fair and pay you fairly then it should be good. Don't go to one who tells you your bonus is your pay raise.

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Helping

FSC (Current Employee) - Panama City, FL - February 22, 2023

Very rewarding on all levels. I love that everyone works to help the families in a time of need. The really only downfall is that you bicker with each other like families do.

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Great place to be!

Marketing (Current Employee) - Houston, TX - February 6, 2023

Carriage has an excellent culture of very motivated people to achieve the best of the best. They have a great diversity and great benefits. They always strive for the best!

Pros

Culture

Cons

Healthcare, no remote work.

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Great place to work!

Human Resources (Current Employee) - Houston Support Center - February 2, 2023

I've worked at Carriage for almost 3 years and things just get better. The company culture is visible throughout regardless of who you speak with or interact with. I am grateful I get to work for a company that truly puts people first!

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Great opportunity

Human Resources (Current Employee) - Houston, TX - February 2, 2023

Carriage Services provides great professional opportunity for growth and development. There is a true focus on culture and the environment encourages individuals to strive for continued improvement.

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Jobs at Carriage Services

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Call Center Cremation Advisor

Sales Counselor – Funeral Services

Texas

30+ days ago

The culture of the company is not reflective in all departments

Accounts Receivable Specialist (Former Employee) - Houston, TX - January 28, 2023

Let’s start by saying Carriage is a great company to work for. If your a person that thrives under micromanagement the collection department is for you. Bathroom breaks are encouraged to be limited. Policies change with no notice or explanation. Management arrives after the team and leaves before the team. Management also seem to be reluctant to follow through with meeting request by team members. There is an expectation to do the job of three people and make meeting goal number 1 priority over work life balance. This is not a department that fosters growth and development among team members. There’s very little team engagement or moral boosting opportunities initiated by management.

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Being the Best is Carriage Services!

Treasury Department (Current Employee) - Houston, TX - January 25, 2023

• Carriage is a great company to work! • Providing innovated ideas to the families we serve! • Exceeding legendary leadership throughout the industry! • The environment is always positive!• Seeing the growth of the company over the years has been amazing!• Carriage has an extraordinary edge others try to imitate!• Being the Best is Carriage Services!

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The best is yet to come & it is a great time to be at Carriage

Director of Support (Current Employee) - Multiple - January 19, 2023

Overall great company! With any organization, you find things that are fantastic and some that are not as good. With that being said the autonomy at Carriage is second to none. I am glad I was able to join this organization and look forward to many years ahead of me.

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Great work culture, everything is great great great

Staff Accountant (Current Employee) - Houston Support Center, Houston Texas - January 11, 2023

Carriage Services is the best place to work, I would not want to be anywhere else. Plenty of opportunities to learn and grow. Carriage cares for its employees and shows it in all the events like quarterly meetings, monthly birthdays and the benefits are awesome. I can't say enough about how great this company is and how much i love being here.

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Great culture, caring people, and a strong mission

Houston Support Center (Current Employee) - Houston, TX - January 10, 2023

Carriage is a great place to work. The culture is focused on people and leadership and the profession has important meaning - helping families during one of the most difficult times in their lives. Very much a family atmosphere and a positive vibe. If you are a high performer, you'll love Carriage!

Pros

Culture, leadership, interesting profession

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Amazing culture, great people and sense of purpose.

Talent Acquisition (Current Employee) - Houston, TX - November 8, 2022

The organization cares for its associates and provides the support needed to be successful. Honesty and Integrity are the cornerstones for all we do!

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Stay Away especially if you are a positive, energetic, wanting growth

Human Resources (Former Employee) - Houston, TX - September 28, 2022

Managers don’t want their employees to grow. They do not set a clear pathway for advancement. They ask you to be engaged but they have “clicks” and they admit to that. If you are ambitious and want to be on a growth and development path, this place is not for you. They all internally gossip about one another and have very high turn over. Although, the CEO has a great vision and shows care, the leaders there are not helping the company grow. They don’t practice zero tolerance for retaliation. They preach it but fire people when they want claiming, it’s at will employment. Zero internal communication. If you bring up a problem that should be addressed, they just put a bandaid on it and sweep it under the rug.

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Typical office job, but at a funeral home.

Death Certificate Administrator (Current Employee) - Panama City, FL - August 11, 2022

Carriage is a pretty big company. The local Funeral Home I work at is like a family! I love my job, and the people I work with. I love that we help people get through one of the toughest moments in their life!

Cons

Pay, Advancements

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A great place to start and end a career

Senior Operations and Acquisition Partner (Current Employee) - Houston, TX - June 20, 2022

Carriage offers an environment where you can make your own path. If you perform at a higher level they will work with you on your career path. My experience has also been that Carriage is a family first environment and very flexible with personal time as long as you are willing to perform at a high level. Unlike most publicly traded companies, Carriage still operates as a small company without endless layers of bureaucracy needed for change. To me, this company is a hidden gem.

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Everyone is always happy to be here and supportive of each other regardless of the department.

Digital Marketing Specialist (Current Employee) - Houston, TX - June 20, 2022

The two biggest things I have noticed about Carriage are how it might a large company but it feels like a small tight knit family. Everyone knows everyone and is unconditionally supportive and kind to each other. The second thing I have noticed is how non bureaucratic Carriage is. Stuff gets done here and you always have to give it your all. Even the highest most powerful people are human. They are approachable and a true inspiration to break your previous records and achievements.

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Flexible work schedule and encouraging work environment

Marketing Specialist (Current Employee) - Houston, TX - June 20, 2022

I can confidently say that this company is the best company that I have ever worked for. The benefits are great and the people who work here are very friendly. The management team makes it very aware that if we need help with anything they are available to help us with whatever we need. The most enjoyable part of my job is the collaboration with the team. I recommend that you research the company and you'll find many great things that Carriage has done for not only the community but also its employees.