Very rewarding career field. Largest location in the area. Not your typical 9-5. It is a sales position. Comission percentage are pretty good. Beautiful Funeral Home.

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Once every couple of months they will hire a taco wagon to prepare lunch for everyone

Advanced Planning Counselor (Current Employee) - Lafayette, CA - May 19, 2022

start the day off with a mandatory 8:30 meeting . You learn who was interned in the evening, who is going to get cremated or buried that day or week. Who made appointments and what the sales were. Management is only worried about money, they lie, are vindictive to whomever is not in tune with them. The brow beat people they don't like and make it impossible to earn money if they don't like you. Culture is ok but morale is very low. Hardest part of the job is dealing with management, best part of the job is going home.

Pros

Free dinner Tuesday night after mandatory call night. Usually a sandwich of hamburger.

Cons

Brow beating and managers not being truthful and no support and no training.

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A wonderful culture and environment

Adminstrative Assistant (Current Employee) - Houston, TX - April 12, 2022

The culture of Carriage is what I appreciate the most not to mention the pay and benefits are remunerative . The atmosphere created by management inspires you to be great. My colleagues are helpful, friendly and truly pleasant to interact with. I enjoy coming to work and the day flies by because of that.

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Family Oriented

Trust Processor (Current Employee) - Houston, TX - March 7, 2022

Great place to work. Very family oriented with a meaningful purpose for the work you do. The location is also fantastic. You're close to any and everything you could ever need.

Pros

Family and goal oriented with room for growth.

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Better than the larger corporations, but still a corporation

Managing Funeral Director and Embalmer (Former Employee) - Spokane, WA - February 7, 2022

For the most part, my time with Carriage Services was good. It was FAR batter than the other, "larger" corporation I had worked for previous, seeming to run a bit more like the funeral homes were privately owned. I appreciated the benefits that being a part of a larger entity could afford as well. Of course though, there were negative too. You had to play the "corporate game" to make sure you were meeting certain marks, which I mostly did naturally through just being genuine with the families I served, but I also didn't care for the fact that you had to worry if you didn't meet some high mark. I will probably always choose a family or privately owned funeral home to work for in the future, but the growth I made through my time with them only helped me be better going forward.

Pros

Growth opportunities and benefits

Cons

Playing the corporate game

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Carriage Services is a great organization to work for

Assistant Manager (Former Employee) - Kent-Forest Lawn Funeral Home, Panama City, FL - October 12, 2021

I recently retired at age 70 after 22 years employment with Carriage Services (Kent-Forest Lawn Funeral Home) in Panama City, FL. Having worked with family owned firms, it was an absolute pleasure to work for a corporation. The management, benefits, and working conditions were superior. Benefits were much greater than family firms; overtime, bonus, paid vacation, 401k, health, life, vision, and disability coverage were all offered at a reasonable rate. Working conditions were good; long hours are a part of our industry. Our manager was dedicated to making KFL the best it could be, and our performance and market share proved it. I would highly recommend Carriage Services and Kent-Forest Lawn.

Pros

Good working conditions, compensation, benefits and management.

Cons

Long hours and the stress of dealing with the bereaved families. Part of the job.

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Excellent Company to Work For!

Managing Partner (Current Employee) - Houston, TX - June 22, 2021

Overall this is an excellent company to work for. The upper management truly trusts and empowers local management to make decisions and provide quality service.

Pros

Support; Benefits

Cons

Can't think of any

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Average Job

Admistrative (Former Employee) - Texas - March 15, 2021

Job is average. I work at a location and there are several issues that management does not address and honestly corporate doesn't care either. You are not paid your value - underpaid and overworked.

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It's corporate funeral service.

Funeral Assistant (Former Employee) - Virginia - August 29, 2020

It's corporate funeral service, and they pride themselves to be lower case c in corporate. I think they have less oversight, and management has more options. However, the budget to maximize profits is the most important thing, and that's going to be the determining factor before anything else. Executives praise the "good to great journey" that like the book is old and praises companies like Wells Fargo that have since gone from great to disgrace by putting greed first. Lower pay, smaller staffs, and higher prices that lead to lower quality are the foundation of corporate funeral service.

Pros

Helping families.

Cons

Expensive benefits for only full-time, profits first, and lower pay brings on lower quality support.

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Happy with management

Funeral Assistant (Current Employee) - Spokane, WA - August 28, 2020

I am part of the family that previously owned the funeral home I work at before Carriage came in and I am happy with how they've maintained the business especially with the management they have brought into the building

Pros

Great management

Cons

Some poor staff choices

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Jobs at Carriage Services

See more jobs

Groundskeeper/Maintenance

Highlands, TX

7 hours ago

Inside Sales Representative

Metairie, LA

8 hours ago

Administrative Assistant

Managing Partner - Cemetery

Richmond, CA

8 hours ago

Don’t Do It!

Family Service Counselor. (Former Employee) - Titusville, FL - July 21, 2020

As a family service counselor at Carriage Services you will be a second class citizen. The corporation is unwilling to invest a dime in you. You will not receive any benefits such as paid vacation, sick leave, or holidays. You will not receive location performance bonuses that other positions do. Your compensation will be based on a draw against a reserve where you are basically lending money to yourself. There are too many better opportunities elsewhere. Don’t do it.

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Good pay, but extremely understaffed

Managing Partner (Former Employee) - Houston, TX - January 13, 2020

I worked for Carriage for 19 years, and made good money and had decent benefits. However, I could never take days off or vacation time, because there was no one to cover for me. I was on call 24/7 and had to work sick, etc. They use you up and spit you out. There's no loyalty with this company. Management is focused on sales. That's all the training is focused on...how to get the most money out of every client during an emotional time. I felt pressured the whole time and they offered little support.

Pros

Good pay

Cons

Understaffed locations

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Questionable screening/ hiring process

n/a (Former Employee) - Houston, TX - December 12, 2019

Zero follow up from the company after an interview. Lack of structure during the interview. Common professional courtesy is to at least advise a candidates on where they stand - no communication.

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Excessive turnover, poor management

Advanced Planning Sales Counselor (Current Employee) - Richmond, CA - December 12, 2019

Constant turnover. Horrible management and culture. They expect you to canvass and farm for prospects without any financial assistance. Straight commission job yet w2 employee status. Do not waste your time.

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Positive

Funeral Director/Embalmer (Former Employee) - Corpus Christi, TX - December 2, 2019

I began my funeral service career at Carriage. Excellent learning experience. I was able to work with seasoned professionals who taught me about the industry beyond the text book.

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Productive workplace

Administrative Assistant (Former Employee) - 2731 comanche st corpus Christi, TX 78408 - September 29, 2019

its a great place to work, friendly work place. learned team work and be able to help co workers. Research work to better assist customers into finding loved ones.

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Horrible corporate place to work

Family Services Counselor (Former Employee) - Salt Lake City, UT - July 28, 2019

Absolutely most worthless place I've ever worked! Don't walk from this job offer - run! Run fast! They go thru people faster than stiffs coming in their door.

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one of my favorite places to work

ADMINISTRATIVE ASSISTANT (Former Employee) - Fort Lauderdale, FL - June 25, 2019

Challanging well rounded position. Learned all the rolls in our office. My supervisor was always willing to teach me. would like to work for them again.

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Supportive company. Strives to be the best.

Managing Partner (Current Employee) - Westerly, RI - May 28, 2019

Over the years that I've worked for the company, I've been provided the opportunity to continue my career progression and grow both personally and professionally. Supportive staff at the locations helps the homes to be successful and those assisting at the corporate office/level aim to be there for you in any way that they can. Trying to accomplish everything that needs to get done can be difficult, but you do the best that you can. Along with updating corporate initiatives to follow the trends and needs of the consumer, there still needs to be continuous reinvestment in the buildings, grounds, and staff.

Pros

Support network of knowledgeable staff

Cons

Need to focus on work/life balance

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Carriage's priority are their people

Managing Partner (Current Employee) - Antioch, CA - May 23, 2019

There was a point when I decided to conclude my path in funeral service. It was through the support and confidence from the leadership at Carriage that my passion for service has been rekindled and my family and myself have never experienced more joy and support that we have these last four years. I look forward to a lasting partnership with everyone I get to work with from Carriage Services.

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Backstabbing environment

Assistant (Former Employee) - Florida - May 15, 2019

You would hear your very own co-workers that you worked very hard to help out talk disrespectfully about you and others behind their backs especially about previous employees who left. No matter how many big things you did the upper management would only recognize the one minor thing that didnt get done. Families would compliment you for everything you did and other co workers would try to steal the credit and make you look bad. Racist and repulsive topics of conversation went on behind closed doors and workers would make fun of people there who were grieving or mourning if they were dressed or looked a certain way. So much cussing and temper tantrums thrown by grown adult people that it was just mind blowing and numbing. Every day there was drama. Big turnover lately.