Poor work environment, would not recommend
Loan Setup Specialist (Former Employee) – Windsor, CT – July 27, 2018
'required' 12 hour work days are common. The money is not all that great, and there is absolutely no opportunity for advancement unless you are hired in a management position. In the time I've been with the company I've seen one promotion, and that person was demoted back to their original position within 2 months. When you accept a position at Carrington you are walking into a dead end job.
There's no training whatsoever, no preset way to teach new employees or 'enhancents' as they love to word it. Employees are really just expected to learn through trial and error, which would be fine if errors didn't potentially cost the company thousands of dollars and people their jobs. You learn from the random facts co-workers drop when you ask questions, but there is no set guideline to right and wrong. Worse of all the policies change on a daily basis, depending on your managers opinion that day so for lots of things it's never possible to have a static answer.
The company higher ups constantly talk about how great business is and how much money the company is making. Yet none of that is returned to the employees in any way, shape or form. There's no 401k match, no yearly bonus or salary review, or even a holiday party. This past year they laid off 15% of the company with no warning, all while telling us the company 'is doubling in size this year' and that our 'jobs are secure'.
I wouldn't recommend this place to anybody.
Suicide prevention hotline is only a phone call away