cars.com Employee Reviews

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Great work life balance
Digital Media Consultant (Current Employee) –  Memphis, TNSeptember 20, 2018
Typical day is seeing dealerships, both doing service and sales duties. The most enjoyable part of this job would be my customers and also the work life balance.
Pros
Work Life Balance
Cons
Alot of Driving
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Cool Automotive Company
District Manager (Former Employee) –  Philadelphia,PASeptember 10, 2018
Cars.Com was a good company. Depending on what you want out of the company. If yu work hard and stay closely to management you can go far. Remotely working.
Pros
remote
Cons
unrealistic quotas
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innovative
Digital Media Consultant (Current Employee) –  RemoteAugust 2, 2018
great culture of innovation with rapid growth gives this company the feel of an upstart, which is exciting. but at 20 years old the organization needs more support and better communication between ops and sales.
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Good company- no growth opportunity
Digital Account Executive (Current Employee) –  Los Angeles, CAJuly 23, 2018
Good company- undergoing many changes. No opportunity for advancement- earning cap- company very bogged down in procedural protocol- which is hurting their business- while you have freedom- you can not make the money there that you should be making. Limited growth potential. Dated software.
Pros
autonomy
Cons
earning cap- company bogged down by procedural gridlock
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competitive company in the online marketplace
Account Executive (Former Employee) –  Chicago, ILJuly 18, 2018
Cars.com was a great palce to work. However I actually worked for the Newspaper who was the Franchisee of cars,com and there was no opportunity for advancement. Very competitive and overall was a good place to work.
Pros
time spoent in the filed with accounts
Cons
no opportunity for advancement
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Productive and good work place
Sales Manager | The News Tribune (Former Employee) –  Tacoma, WAJune 29, 2018
Great training. Highly motivated company. Continued to provide new products annually. Company provided quarterly bonuses. Training involved trainers traveling to properties. We were assigned affiliate managers who were in contact weekly and continued to provide support.
Pros
Training
Cons
I worked as a franchise with the News Tribune
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Amazing Company
Digital Media Senior Representative (Former Employee) –  Atlanta, GAMay 23, 2018
Cars.com is an amazing company! They truly care about their employees as well as their partners. They are the leaders in the automotive industry, delivering digital solutions with a return on investment. Cars.com is a top notch company that you can TRUST!
Pros
Customer service, leadership, honesty, communication, transparency, loyalty, team-family oriented
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Overall, a great company with good life/work balance
Digital Media Senior Representative (Current Employee) –  OhioMay 5, 2018
Great work/life balance
Product suite is only ok
Compensation can vary
Pressure to sell as in any sales job
Good management that tries to support you
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Great place to work!
Corporate Finance Accounts Payable Coordinator (Current Employee) –  Chicago, ILApril 4, 2018
Cars.com is a great place to work and I really hate to move on but I need a little advancement and there is none in my department at the moment. Car.com is one of the best places you will ever want to work.
Pros
Great People
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Good Place to Work
Inside Sales Regional Manager (Current Employee) –  Chicago, ILMarch 2, 2018
Good company with a fast paced environment. If you are willing to relocate you can grow your career fast with the company and have the opportunity to make good money. Growing at a face pace so you need to be able to deal with ambiguity. Those who are able to be creative and take initiative can be very successful.
Pros
Good Benefits, Transparent Leadership
Cons
Need to be willing to relocate
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Still a fun place to work, but headed downhill
Compliance Specialist (Current Employee) –  Chicago, ILFebruary 28, 2018
Cutbacks in the last few years have made this a far less enjoyable place to work. Employees are no longer valued and are easily replaceable. Job security is almost non-existent. The culture in the office, however, is relaxed and coworkers are nice. Lower-management seems to be supportive, helpful and overall really great, but sales and the almighty dollar rule the roost now for the organization as a whole.
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Terrible
Account Manager, Direct (Former Employee) –  Chicago, ILFebruary 18, 2018
Terrible management, Extremely High Turnover rate, Lack of diversity, Salary range much lower than market average and yet the workload is much greater. Not a company that you would like to grow with from a career standpoint.
ZERO Transparency
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Exciting and face paced place to work
Digital Media Senior Representative (Former Employee) –  Johnson City, TNJanuary 17, 2018
The job entailed prepping and planning the day. Running reports for clients and showing the value of the products the client had. Applying listening skills to see what the client needs are without them having to ask. Working with great management on all levels to help maintain a great working relationship. It was a very interesting place to work. Hardest part of the job was having to deal with cancellations from clients. Most enjoyable part was seeing the clients be successful.
Pros
Making great relationships with clients and co-workers.
Cons
Never experienced any Cons.
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Great company
Digital Media Executive (Former Employee) –  Billings, MTJanuary 12, 2018
This is a great company to work for sometimes a little slow changing mistakes but overall excellent company. I also worked for the affiliate in Phoenix and it is very different and not nearly as modern in sales on the digital side of things.
Pros
Would keep working for them if possible!
Cons
Want my territory in MT back!
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Fun and Growing Company
NATIONAL TRAINING DIRECTOR (Former Employee) –  Chicago, ILJanuary 10, 2018
Back in 1999 and 2000, cars.com was a growing "dot.com" business. It was exciting to see the quick growth that occurred during my time there. It was also exciting to see the plans for the future growth of the company. I'm very pleased to see they are still flourishing.
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Fun Job - No Pay
Digital Media Representative (Current Employee) –  FloridaDecember 11, 2017
Its a pretty laid back company. It was a far better place to work before they went public. Biggest downside is the pay is low and doesn't focus on customer retention.
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Fast Paced and competitive
Customer Service Representative (Former Employee) –  Dallas, TXNovember 7, 2017
The variety and mixture of extraordinary people i got to work with as a 34 year old i found myself working with people of all ages and it felt a little uncomfortable at times
Pros
Job training was usually provided, Good job prospects due to the need to replace workers, Potential telecommuting, opportunties.
Cons
Upset customers can be rude towards customer representatives, work environment can sometimes be loud and distracting, Evening, Night and weekends shifts may be required.
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Productive
Detailer/Porter (Former Employee) –  Cranberry, PAOctober 3, 2017
Must be a face paced person to keep up with the job. Very stressful but rewarding. The management was respectful and worked with you. Fun environment and workers were respectful.
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Experience at Cars.com
Technology Intern (Former Employee) –  Chicago, ILSeptember 17, 2017
It was an internship that occurred during my time as an undergrad and it was great! Learning new technologies and getting exposed to the professional/company life. I had fun working and meeting different employees in the company..
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It's pretty decent
Lead Co-op Operations Advertising Specialist (Current Employee) –  Chicago, ILAugust 26, 2017
I like my job at Cars.com much better than any other jobs I've had in the past. It's not perfect, but it's not terrible. I've been with the company for 3 years and it's changed significantly in that time. Mostly for the better, but some culture changes have made it less enjoyable now than it used to be. Overall, still a great company and I would like stay another year or two if I wasn't moving to a different state.
Pros
work/life balance
Cons
few advancment opportunities
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Overall rating

3.8
Based on 54 reviews
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4.1Work/Life Balance
3.4Compensation/Benefits
3.2Job Security/Advancement
3.2Management
3.9Culture

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