4.3 out of 5 stars.
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Carshield Careers and Employment

Work happiness

Scores based on about 121 responses to Indeed's survey on work happiness
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About the company

  • Founded
  • Company size
    501 to 1,000
  • Industry
    Consumer Goods and Services
  • Link
    Carshield website
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4 jobs


Salary estimated from 103 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 248 reviews and is evolving.



Sales in Remote
on April 28, 2022
CarShield is an independent extended warranty provider with coverage for new and used cars. The company offers six types of warranty service plans, ranging from a basic drivetrain warranty to a plan comparable to a new car’s factory warranty. Used car warranties from CarShield can cover up to 300,000 miles, making CarShield a solid choice for high-mileage vehicles.
Inside Sales in St. Louis, MO
on May 5, 2022
You are just a cog in a wheel. Management only cares about how many hours you can put in and how many calls/deals you can put on the board. Carshield likes to preach culture but the fact is its a call center and its all business. You will be passed team to team and management really doesn't care about building any kind of relationship with its employees. Definition of a job and not a career.
Customer service/Retention in O'Fallon, MO
on May 4, 2022
Carshield is good place to start if you want to break into customer service with a higher than normal starting pay at 17/hr customer service/Retention is 19/hr and Retention is 21/25hr. Coworkers are cool, managers are okay there are some that will micromanage. Training needs to be better you will learn alot more outside of training that you should know before hitting the floor. The work days are 9hr shifts with an hr lunch, but every first Monday of the month or whatever day the first lands on you have to do an extra 30min plus lunch is reduced to 30 minutes lunch is provided on those days. Another thing every Monday afterwards is a 30min lunch. These Mondays lunch isn't provided they don't let you know that until the 5th week of training. Also must work 2 Saturdays a month. The retention aspect is a bit... the best way to say it is your integrity and moral compass will be put into question. Also, if you want to change departments to something less stressful make sure you have a supervisor who will help and support your decision. Unfortunately, mine was not trying to help. Its an okay place to start but just not for me.
Overflow in St. Peters, MO
on April 12, 2022
I have no problem with the extended warranty thing as a whole, most people buy it knowing what's going on. But they tend to push you to push elderly people who are confused over to sales reps, who then try to aggressively sell them stuff they don't need.
Customer Service Representative in Saint Peters, MO
on April 7, 2022
Great pay but be prepared to give up your life by working 6 days a week twice a month. They don’t care if you need a break a time off no matter the reason even life or death… you better figure it out if u want 2 keep your job there. Managers are catty and show favoritism but they’re barely trained themselves in leadership… if you need the $$ go for it otherwise there are much better jobs / more understanding ppl.

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Questions and answers

People have asked 62 questions about working at Carshield. See the answers, explore popular topics and discover unique insights from Carshield employees.

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Interview insights

Insights from 46 Indeed users who have interviewed with Carshield within the last 5 years.

Favorable experience
Interview is easy
Process takes about a day or two

Interview Questions

It’s honestly pretty laid back. Just be honest with your expectations

Shared on August 31, 2021

About my goals. And attitude.

Shared on June 17, 2020

Past work experience, expectations of the job, any previous sales jobs/experience

Shared on February 6, 2018

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