Extremely unstable and terrible experience
Operations Manager (Former Employee) – Austin, TX – February 6, 2018
The state of Texas is a dumpster fire- processes don’t work, nurses worried about their licensure, managers are tyrants and literally hate their workers. Carter works very hard to recruit and “woo” qualified people away from other companies- then mistreat employees, cover up problems and issues, and even lie about problems. The Texas group is completely detached and disconnected from the owners and managers in Oklahoma- who may or may not know what is going on, but are still negligent for not investigating issues reported. If support, integrity, and culture are important to you: don’t walk, run. If you work here and are embarrassed, worried about your integrity getting caught up in this mess: you don’t have to stay here.
Watch out for rapidly changing provider numbers, frequent zpic audits, turnover of 92%, and managers saying “if they complain, fire them.” It happens.
Unethical leadership, worst benefits I’ve ever had, no promotion- and never criticize a Carter!