it was nice working there everyone was friendly. what i didnt like from it was the pay and the hours. they barely gave me hours. they had me working like 4 hours a day once a week and the end of the seasonal job thats when they decided to give me more hours. and they didnt even let me know when i wasnt able to come back
Sales Manager Erie PA (Current Employee) – Erie, PA – March 18, 2019
A nice place to work. The customers are enjoyable part of the job. The store is neat. You do many different things you are always busy. The company is always trying to improve its merchandise for customers.
While I was working there the first two managers were amazing and fun to work with. The third manager I worked with was very mean and would talk to family and friends on the company phone while on the floor and on the clock. She would always talk bad about people behind their backs. She was just a very nast person. I really did enjoy working there but she was the deciding factor in me leaving.
Manager (Former Employee) – Gastonia, NC – March 7, 2019
I very much enjoyed working for the company for the short amount of time that I did. The company as a whole was very welcoming and supportive. Unfortunately as with any job, there are people who were focused more on their personal life then the job requirements.
Temporary Sales Associate (Former Employee) – New York, NY – March 6, 2019
Confidently and proactively helps resolve issues for customers and can balance a number of customers in a busy retail environment. Meets customer’s needs by assisting with locating merchandise, informing customers of promotions and revisiting frequently to ensure a positive shopping experience.
greeter (Former Employee) – Katy, TX – March 2, 2019
I had to fold clothes, ick up after customers, organize the clothes and greet customers, also had check customers out when they purchases.This wasnt a good place to work the mangaes werent nothelpful and also they very rude.
CASHIER (Former Employee) – Oklahoma City, OK – February 23, 2019
There isn't really much negative to say about OnCue as a whole. Of course working in a retail environment you encounter your occasional difficult customer and the hours/shifts can sometimes lack flexibility for managers, but that is why you get paid more and compensated with various bonuses and benefits.
Sales (Current Employee) – United States – February 19, 2019
Hours are bad, super inconsistent. I could go up to 9 days without scheduled shifts. If you asked for certain days off on their "gray/blackout" dates they would make a huge deal even though some of them are really unreasonable.. On average I work 3 to 4 days a week, it just depends. Schedule was really inconsistent and constantly changing. At times it was posted super late.(The night before the new week started) it was hard to make plans because of all the changes. When you would bring it up the manager would say company policy always them to make changes up to a few hours before a shift ( most of us think this policy was mainly supposed to be used when they needed to cut shifts due to payroll; not making us come in 2 hours earlier or stay for an extended 3 hours)
If you are in school or have another job they will work with you to an extent.
Company is constantly changing and adding more to the associates requirements. Then on top of that you have to meet the DMs standards. They want us to be above the company standard for registering customers for the rewards program. They stress this to no end and at times use it against associates. They have pressured them by saying only those with x% will be getting hours. They also have Endless Aisle option for customers; always customers to order stuff from online in store, Which is nice when customers bring it up or a certain item is only available online but once again they put so much pressure on employees. The company invested so much money into it that they are on top of you to get those e orders. It is unreasonable becausemore... even when we are trying and forced to borderline harass customers with this option we get told we need to push harder and not take no as an answer. If the item is not available to order(sold out) we are told that is an excuse and to find something else for the customer.
It is easy to get promoted but in the case of my store nobody really wants to be promoted. Management isn't fair. The workload varies between each manager. If someone slacks they dump the load onto you regardless if you already have and endless amount of things to do. They also don't bother to train you yet get upset when you aren't sure on how to do something. The communication is terrible. The store manager and one asm in my store only keep communication strong between themselves. The rest of us are left to figure out what is going on, on our own. It is very frustrating especially when those 2 managers still expect you to just know what to do or whats happening. Then when you don't( because of lack of communication on their end) they treat you like you are incompetent and don't know how to do your job.
They set you up for failure. They give you a list of things to get done but do not give you the proper coverage. So you are trying to get paperwork done, while also having to work on shipment or markdowns, but you also have to give top notch customer service and be on register. You are stretched out so thin you can't even use the restroom because you are alone and can't leave the sales floor unattended. When you don't get something done they ask why? Maybe it is the fact that we are expected to work a shift that has a work load that requires at least 2 people on our own. They never understand when we aren't able to get tasks done. They say that they can get it done but they also fail to acknowledge that they have another employee there to be in charge of the floor so they can just focus on their tasks. 99% of the time that employee was either me or someone else that is experienced and can be left to run the sales floor on their own.
DM ha unreasonable expectations and our store manager never has our back.
Basically only apply here if you are okay with only working 4 hours a week. They "invest" in associates that have open availability and need hours. It is okay at first but then they start heavily relying on you. You end up doing things that aren't part of your job description. You get endless calls/text asking you to come in on your days off.
I do think every store is different; Sadly I went from enjoying my job and coworkers to being overworked, stressed, and underpaid for the amount of work I am required to do now. I still love most of my coworkers but management and higher ups need a serious wake up call.less