Real Estate Advocate (Former Employee) – Irving, TX – August 7, 2018
I worked there for 7 years and Cartus well the USAA side of Cartus lacks professionalism. It’s very poor there. The health insurance was great at one time then it got worst. They don’t care about there employees if you’re working for the USAA campaign all they care about is the numbers. The pay is okay but could be better. They give you too much work and not enough pay for what you do. Turn over rate is kind of high. But The atmosphere is a little relaxed though you’ll feel comfortable and like you’re a family. They will try to motivate you to work to get the numbers up. Dress coded is casual which is great because it used to be business casual.
Friendly people, they try to motivate you. Casual dress code free lunch, other fun events
Pay, too much work, Some people are unprofessional, Health insurance is too expensive, some of the people are messy
Real Estate Coordinator (Current Employee) – Irving, TX – August 3, 2018
Cartus is a typical corporate job with good benefits and an acceptable pay scale for the job you are doing but like most corporate jobs you are mostly a liability and so you are given strict direction on how to proceed concerning over time etc and always in a place where the corporate motto is to do more with less. Cartus is a great place to hold your spot and maintain so you can have the basics of life as much as most of the middle to lower class. The best part of the job is working with people but that is also the worst part of the job. Despite what this review might say, I do enjoy working there most days.
Accounts Payable Van Line Analyst (Current Employee) – Danbury, CT – August 1, 2018
You meet and work with nice people at Cartus. Cartus offers my learning classes for self learning. It has a broad workplace culture. It has changed over the years since I worked some good, some not so good.
Cartus was so exciting to work at until the management turn over. During the turn over we loss some very talented managers. After twelve years I was forced out of the company by their refusing to promote me to a management position and bringing on a remote manager. The new management view within this department was not conducive with mine and I became very unhappy working there. I am thankful for the time at Cartus as I learned a lot and had some really good experience. I would recommend Cartus to people who ask me, overall it was a great place to work.
friendly, concerned about their workers, free training
inexperenced managers, more concerned with how you present yourself then what you know.
Real Estate Advocate (Former Employee) – Irving, TX – July 13, 2018
Great place with great benefits. The work is easy. But the politics and a crooked HR department make this place a issue. They fire people due to popularity and they lie about bonus packages that they have not paid in over 3 years.
Consultant (Current Employee) – Irving, TX – June 5, 2018
It is a bit hard to be promoted or show your true value within Cartus unless you are willing to move to Danbury or already live in Danbury. It can be a bit frustrating to not have a career path if you work at one of the satellite offices.
Over all Cartus was a great place to work; fellow co-workers were friendly and helpful, and for the most part the managers were supportive and provided great support. However, the company focused more on their numbers than the quality of the customer service that was expected of the employees. Their work life balance was not what they described; this made it difficult for people with children to take care of them and for people to take of personal issues because the company attendance was extremely strict.
Free lunches, great people to work with, and recognition given to employees when it is deserved
Numbers over customer, no true work life balance, and horrible insurance that was provided
Typical day at work includes: (1) Checking email for organizing my day (2) Creating test cases in TFS for testing projects. (3) Execute test cases created in TFS. (4) Create release document (email) or test report (bugs) to provide management with information on next steps in project development. (5) Go to gym for a workout session.
What I have learned: (1) Budget my time accordingly. (2) Complete as much as you can in the given timeline. Report what has not been tested. (3) If you get stuck on a particular project ask questions immediately.
The workplace culture is very conducive to completing projects on time.
The hardest part of the job was sorting through the large volumes of information provided per project.
The most enjoyable part of the job was spending time with the people here.
Productive environment with room for growth. Leaning more and more towards technology. Offers lots of employee amenities. Very involved in community and supports a number of local organizations. Lots of employee perks and incentives.
Real Estate Advocate (Current Employee) – Irving, TX – May 14, 2018
You must be ready for change, policy and procedures change all the time, time management is a huge part as well. Management very knowledgeable. No micro managing, work at your own pace as long as you met metric monthly goals and build report with clients.