Pawnbroker (Former Employee) – Chalmette, LA – May 21, 2018
CA was a fun job, until FirstCash bought them out, and changed every procedure that made CA the #1 corporate pawn store in America. Every month it seemed new procedures came out that had the goal of driving away customers and employees.
Great co-workers and local management (At least at my location).
Sales Associate (Current Employee) – Atlanta, GA – May 16, 2018
It's a hard job to do with out proper training. Management is weak and lacks direction on treating people with respect that utilizes the service of requesting a short term loan on resellable goods. Will not take in consideration that the store sometimes sell defected merchandise and will not return a product unless you purchase a frivolous peace of mind plan for 15 days or 30 days.
Creating a great rapport customers
Management would rather you treat the customers like crack-heads
Customer Service Representative/Cashier (Former Employee) – Memphis, TN – May 15, 2018
Cash America was a simple and easy job and it was a stepping stone for me. Very interactive with customer and coworkers and because this franchise business is so big you meet a lot of amazing people and make some wonderful connections
Busy job handling personal loans,easy and challenging moments.The most enjoyable part of the job is being able to meet knew people everyday.overall i would say that ilearned how to assist the costumers and learned how best to qualify cosumers to certain things
The store manager is great! It’s just the job you get paid little, For so much work. Some benefits are good, Some are pointless. The environment is okay, but not much security working at a high end place that sell’s thousands of dollars of jewelry, Plus other merchandise!
Shift Lead manager (Current Employee) – Indianapolis, IN – May 10, 2018
I enjoy the company and the business! I was asked to switch districts and when I did they didn't keep their promise. I was told to switch I would be promoted to ASM, and that was the only reason I moved. After the move though the did not promote me nor are they going to anytime soon.
fast paced, fun environment to work. Team members are wonderful
Sr. Business Analyst (Former Employee) – Fort Worth, TX – May 8, 2018
I really think Cash America was a highlight in my career! My peers were welcoming and wanted to guide me. My manager was absolutely brilliant, would never ask you to do anything that he didn't know and therefore always willing to teach. We also had a ton of fun, cubicle tailgate parties, taco days, food truck Fridays, etc.
When First Cash purchased CA, they announced deep cuts, CA allowed us several months to looks for other opportunities and interview while still employed. I miss you Cash America, I hope life is as good there with he new management!
Pawn Broker/Sales Associate (Former Employee) – Fort Walton Beach, FL – April 9, 2018
Working here at cash America I have learned a lot about customer service. I appreciated the help I would receive if I wasn't knowledgeable on a certain product. The management was a bit tough to get along with, but I made sure to always be respectful to their rules.