Pawn Broker (Current Employee) – San Antonio, TX – September 19, 2018
you are likely to be pushed hard to to tedious tasks while trying to juggle a department, sales, and customer service. many days I feel like quitting but have held out thus far. the company doesn't care about its employees and my co-workers are fed up and also ready to leave. great job when it started. commissioned based pay. commission bases on store performance more than personal. management is unforgiving.
cannot get loans at own store, cannot do layaways at own store, limited to 2 purchaces a month.
I worked with this company for over 1 year and have seen a terribly high turnover rate. I can see why though becuase the manager at my store was incredibly disrespectful and did not care about anyone but herself. The district manager was just as bad. They would practically stress someone out until they quit. It doesnt matter how good you are doing becuase if they dont like you.... they will find a way to get rid of you! STAY AWAY!!!
I enjoyed working at cash America for the most part and very much building a good relationship with my customers
Pawn Broker (Former Employee) – Riverdale, GA – September 17, 2018
It’s a good place to work benefits are very good. Vacation, sick time off and paid holidays were very good and on top of your hourly pay you also made commission monthly on sales so I would recommend this job to anyone who enjoys working in customer service.
Can be dangerous depending on the area you work in.
Great work environment you got to learn how to tease jewelry like gold silver
Cashier/Customer Service (Former Employee) – Kansas City, MO – September 10, 2018
Really good job you guys really good experience you learned a lot of new things you’ve seen a lot of things come in because it was a pawnshop got to handle a lot of money you got commission for sales and for how many Pawns u wrote
30 minute breaks on Saturday our breaks through the week if you were full-time
Pawn Broker (Former Employee) – Lilburn, GA – September 9, 2018
When working at Cash America you learn how to negotiate with customers upon making a Pawn. You are interacting with the customers creating clients, that will continue working with you for Pawns or sales. The most enjoyable part of the job is making sales, in which you earn commission. Making lasting relationships with the customers, turns to lasting clients that will want to work with you trusting that you will sell them an item worth while. CashAmerica is not just a Pawn shop but a platform for a individual business, in which you will take part in a revenue exchange.
Been there for years and have met and worked with many people of whom I have watched grow within the company. You can start out as a sales associate and work your way up the corporate ladder quickly as long as you put the effort into your job.
Lead supervisor (Current Employee) – Maryville, TN – September 5, 2018
They were always nice and pleasent to work with. The managers are very friendly. The district manager was always very helpful to me. They were always willing to take time to talk to you and help you through something you didn't understand. They had a high turnover rate for hourly employees. But who in any retail format doesn't. You are required to go to work to get a paycheck.
You get a paycheck
Breaks are depending on customers and business needs.
You always will have a sales quota to achieve once your 3 months are up, so it’s best if you try to learn as much as you can from the classes to real life costumer transactions. Always best to know your what your selling and able to have smile even when you know the machine isn’t great.
Assistant Manager (Current Employee) – Baton Rouge, LA – August 22, 2018
Fun,great place to work. Have to have tough skin the customers can be really difficult.But i luv the people i worked with we have fun but also handle business. Had a chance to meet alot of excellent customers and great deals.
Customer service representative (Former Employee) – Dallas,Tx – August 21, 2018
Overall it is a good place to work. Really depends though on your manager. You either get a great boss or a horrible boss. Work environment is good. Just have to be open to different personalities of people
Pawn Broker/Sales Associate (Current Employee) – New Orleans, LA – August 11, 2018
Honestly, I love working here. I wish there were room for advancement but it’s ok. The benefits are amazing and if you really sell you’ll receive a bonus at the end of each month I love that because my biweekly checks are only $200