Management Staff is not at all(!) what they claim to be!!
Front Desk Attendant (Former Employee) – Fort Lauderdale, FL – January 19, 2019
It didn't take long to realize I was working for a company that 1) her so called "team" didn't respect nor appreciate me 2) didn't take my opinion into account 3) didn't care I was disrespected 4) didn't care I was working under stress because of another employee's negative attitude. I'm so glad I don't waste my valuable time working for a company that completely ignores my concerns!!
The personal and work is mixed even if you try to block it. The job is very easy but the requests are unending and expectations are unrealistic. However it is a good company to start gaining property management experience due to the managers having so much personal experience in the industry.
excellent customer service (Former Employee) – 5757 collins ave – January 1, 2019
On paper, it may sound like a cushy job. A condo is a relatively safe and low-risk property, and all officers are required to do are register incoming vehicles, conduct regular patrols, and monitor CCTV cameras in the guardhouse.
But in fact, the small and cramped guardhouse may just be the safest place in the condo. Outside those four walls, it’s a jungle out there.
Officers are at the beck and call of the hundreds of residents and their properties’ managing agents, even if many of the duties that they are expected to fulfil are not officially part of their job scope. They double up as conflict mediators, technicians, electricians and even cleaners at times.
Executive Vice President (Current Employee) – Plantation, FL – December 4, 2018
Castle Group offers the Royal Service to not only its end user, but to their team members. I have been so pleased with the way they conduct business in the utmost professional, respectful way. I do not intend to leave this company and am happy to say I am part of Castle's Kingdom!
Supportive structure, modern office, great location, growing company
Working at Castle Group was great at first. Some changes took place and I was pushed into my new position and the proper training lacked which cause me to fail. The company overall is great but once you get on someones bad side they give they treat you differently.
Big lunch room, outside sitting, company events and lunches
Front Desk Receptionist (Current Employee) – Miami, FL – September 16, 2018
I did not have a great experience with this company, they overworked me (6-7 days a week), they did not let me have days off (only when i called out sick- even then it was an issue), they would become very rude and unprofessional if you did not bend to their will, and overall very inconsiderate. I also did not get a lunch break.
getting paid, my coworkers
overworking, inconsideration, unprofessional, no breaks
Community Association Manager (Former Employee) – West Palm and Deray beach – July 26, 2018
Most of the days are spent solving resident problems and running a business with a $1.5 to $2.5M budget. Management from Castle is data driven and most boards and properties are looking for superior people skills and problem resolution skills. The hardest part of the job is trying to keep up with all of the detailed planning and reporting requirements internal to the company. The most enjoyable part is to have great relations with the residents and to run the property so that any complaints or issues are minimized and you enhance the satisfaction of the people who live in the property you manage.
professional, good life balance ideals
Internal paperwork volume versus staffing on site, gerneral supervision and support