YES for experience, NO for everything else.
Customer Representative II (Former Employee) – New York, NY – February 15, 2018
Customer representative has to be responsible for everything, that's including phone service, new account, wire service, mortgage loan service, teller service, cleaning service and more. Why? That's because a trash outside or inside the branch will be effecting the customer satisfaction, and satisfaction score will be effecting employee's salary. And customer representative has to meet a customer satisfaction score 98 out of 100. Even though you can handle the heavy workload, the salary is under the average of banking industry.
Tons of working experience