I would tell him to take a good hard look at the staffing ratio at Mount St. Mary's then try to sleep at night.
Provide more ample working space for your intake/ marketing staff. This department needs the space for productivity.
Answered - Archcare PACE (Former Employee) - New York, NY
Get to know the people and the job they are doing. Not sure he realized how hard and how long people worked to get their job done.
Answered - Payroll Supervisor (Former Employee) - Buffalo, NY