Questions and Answers about Cato Corporation

Here's what people have asked and answered about working for and interviewing at Cato Corporation.

View all 41 questions about Cato Corporation

What would you suggest Cato Corporation management do to prevent others from leaving?

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I am sitting here wondering if I should take a position as an assistant manger. I am middle aged and need a good check to live off of. Being honest, the pay for assistant or manager is rediculous! This is why the company has no debt and doing well, because staff is under payed. This is sad. If people are paid well they do a better job and feel appreciated.

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Cato Fashions pays any part time employee in the Southeast around 7.50 per hour, regardless of your education, college degree or experience. You MAY get a ten cent raise per year...yes you read that right. Because they pay so poorly/are at the bottom of the pay scale for this type of job, the part timers get fed up with the heavy work loads piled upon them, the few hours they are given by management, and of course the pay, so they leave...or they stay, but they get ANOTHER, BETTER, often full time, job elsewhere and try to hang on at CATO to get in a few hours each week. So a Cato store. may have 5 part timers in a small store, but maybe only one of those part times can truely work any time of the day or night they are scheduled because they have no other job. The rest of the “part-timers” can only work a few times during the month when the moon is blue and their fortune teller says it’s ok. Because there are so many of these types of part timers, who have full time jobs elsewhere, but are still hanging on at the CATO STORE, the true part time person cannot log in many hours. Indeed, a true part timer may only get 8 to 12 hours per week. Do the math. They won’t stay more than a few years, and those are the dedicated ones. I mean, would you stay? If so, why? (Maybe u don’t need the money and are just working to get out of the house, maybe you just got out of high school—(if so, u still could make more money elsewhere.). Now, let me address the other issues: the work load for part timers is heavy. Any awful work that the THREE, yes THREE managers (do u really need three managers in a small store?) do not wish to do, the part timers must do, such as: take the trash to the back, wash out the bathroom (as I was told, anyone can walk in off the street and use their bathrooms—yuck), clean all glass and mirrors, vacuum the whole store daily, mop and clean the fitting rooms and the tile, stay late and move fixtures for the carpet cleaner, climb a ladder with hand rails to change batteries for the bell in the door or to change outfits on mannequins (you must move this large ladder all over the store also), clean the eating areas, constantly take the hangers / sensors that come off clothing,to the back, move and open boxes, remove and hang the shipments, attach all sensors to clothing, do markdowns of clothing and accessories by physically touching and scanning every item in the store several times a month, etc. You are not so much a cashier as you are basically their janitor. All this, while being responsible for your register, while trying to ring up complicated sales; they still do lay a ways and holds for people/orders. Orders are difficult because the items people want to order are not always in stock. People get upset bc it takes a wk. or more to ship any orders to the store. People want it ASAP. There is a lot of cut throat competition to get hours, as you might imagine, and so people throw each other under the bus a lot. There is a lot of “calling out sick” at the last min. Changes in the schedule occur frequently, which basically makes a part-timer’s schedule a nightmare...you could be called in for three extra hours when they need you this week and then only get 8 hours the next week. No loyalty. It’s the bottom line that counts. Most of the customers are nice, but the few who aren’t, are terrible. Management will not support you because they are terrified to lose their jobs to a complaint even when the majority of the complaints are due to the customer’s own issues / stress or are due to the customer misunderstanding / misinterpreting policies even though we explain everything to them carefully. People will argue to the death over a quarters worth of merchandise. While you are mopping or vacuuming, lower level managers are often on their private cellphones on the floor—especially in stores without cameras; they do not help with any of these tasks. It adds insult to injury. There are no rewards or perks for part timers who work hard, so if you work hard to meet goals, only the managers reap any monetary benefits. Of course, they can never keep any real part timers. Eventually, the real part times leave and find better employment elsewhere. The only part timers who stay and stay are those with other full time jobs as nurses, massage therapists or dental assistants...a lot of them used to be full time managers at CATO until they went part time after they got a better, full time job elsewhere. They are the “hanger-ons.” These women EXPECT to get the cake part time hours and the easy days/afternoons. The real part timers are left to fend for themselves and management says/does nothing to support them. Good luck if you work here. I think you will see what “the underbelly” of the retail world is like. There are better retail establishments with better values/culture.

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Always give a good wage, you will get better people, ones that will last

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Increase their pay.They should have a meeting about their to improve on scheduling staff members.

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Cato does not pay enough. They treat their employees like garbage! They constantly change the rules but fail to communicate any changes with the employees. With the lack of communication, they then threaten to write everyone up when something wasn't done right due to the new changes that no one knew about.

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I honestly doubt anyone from HR even reads these reviews. If the CEO of the company really cared about his/her company, they would make sure to properly compensate the employees. I would never recommend Cato to someone looking for a job, unless they were court ordered to have one. The pay is horrible!! Cato changes their policies all the time and wants to scold everyone for not knowing the new changes!

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Better pay and work/life balance. They treat employees badly.

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Better pay. Also better managers who don't play favoritism. Or a manger who is actually at the store helping.

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People can not afford to live on the salary Cato pays, Burger King pays more than that. Also give them a decent schedule, a consistent one not 5 hours one week and maybe the next one is 15 hours and the following week 4 hours. How can people live or why would they to stay? Not worth the gas to drive to work.

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The huge turnover problem at CATO is solely due to the horrible pay. $7.25 an hour for associates and then each store doesn't have many hours to give out so some weeks it might be the associate works 6 hours or even none. And then their asst mgrs are the lowest paid around at $8 and $9 an hour. Yet expected to work like they are on commission at some expensive boutique and getting paid top dollar. It is no wonder associates leave so quickly when they can get paid as much as their boss or more and doing less...at so many other stores. It is really quite sad and disgusting how little these people are paid for the crazy amount they are expected to do. Almost like a volunteer job.

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