FSA Processor (Current Employee) – Philadelphia, PA – October 11, 2018
As much as the overall company is productive it depends on where in the company you work. Im in a newly develped department that branched off of another when i was hired. Its what you make it but it is slow to advance in the arena of technology.
Relaxed culture, good overall environment, communicative
Slow department growth and management structure switched twice
CBIZ is a great work environment with great people working there (all staff & supervisors). CBIZ is an excellent company that values personal & work life balance. The company provides those looking to grow their careers technically & professionally, the opportunities & responsibilities to do so. You will have the ability to learn and work on as little or as many tax returns & concepts as you desire - ranging from pass-through entities, non-profits, C-corporations, trust accounting, employee benefit plans, etc.
This is a compliance based firm (on the tax side). Everything is deadline driven. Long hours are expected February - April and July - October. Billable hours are stressed constantly. Training is limited at the office level, although seniors and staff attend an annual training as they progress. Very little firm training offered to managers and above.
Worked Service Calls. Was able to Set my own ETA's. This worked well till 2017 when nepotism enter the picture. When an install tech died an upper management got his son-in-law hired for the position. I started having issues with his work, Incomplete, wrong, or sloppy. All of these I have to correct as these were my assigned locations. I made it known to my manager that if this continued I was going to file a formal complaint. Two days later I was terminated.
I'm not happy with the work load I'm responsible. The manager in my department does not designate groups evenly based on number of groups managed, size and renewal dates. I feel if this were divided up better it would make things work better for all.
Field Service Technician (Former Employee) – Maryland Heights, MO – July 6, 2018
It was a good place to work, the people were friendly and easy to talk to work with. The company provided all the necessary equipment and training that was required to do the job the supervisors for the most part were fair and just in their decisions about the duties paperwork that was formed by the technician overall it was a great place to work
Healthcare was provided, lunches at your own expense.
Senior Executive Administrator (Former Employee) – Irvine, CA – June 26, 2018
I was hired without knowing anyone at the company. The HR department was fantastic to deal with. I had five interviews for the job and was offered the position. My work was generally appreciated and I enjoyed the people I worked with.
Decent pay, great benefits, Easy work (for me),very nice customers
Field Service Technician (Former Employee) – Meriden, CT – June 3, 2018
Service Edward Jones Financial service branches in New England/NY
Work from home.... I was the sole employee in CT... Never met my managers in St Louis. All communication by phone or text
No real opportunity for advancement, unless willing to move to headquarters in St Louis
Shipping/Receiving via UPS
Very rarely saw, or spoke to other Field Service Techs Spoke extensively with Technical support in St Louis
All contacts with Edward Jones employees pleasant.. Nice people
Most difficult part: Initially, I was assigned to very little of CT, (my home state) but covered all of RI, Western MA, Southeastern MA... Too much travel.. The travel issue was resolved by my suggestion to move a vacant FST position from CT, to MA, and reassigning EJ Branches. I acquired all of Connecticut, and branches close by in upstate NY I was assigned 20% more than previous, but the workload was not a problem, since there was far less travel involved
Best part was being permitted/required to work solo. Involved great trust by the company. Also liked being paid salary. Infrequently worked more than an 8 hour day, including travel. Many days there was little or no work.... got paid to stay home and be available.
Planned to work there until retirement at 70, but forced to leave after a non-work related injury
(NOTE: My extensive primary career was in Broadcasting, not field service. Therefor my last job is NOT as pertinent to the job I am applying for)
Fairly easy work for my skillset. Fabulous benefits
Contractor (Former Employee) – Overland Park, KS – May 31, 2018
A typical day at work was sitting at a cubicle working through Excel and emailing back and forth to collaborate with others. I learned how to navigate excel much better than I had before as well as a few tips and tricks to use as shortcuts. The culture is friendly but not during the day, it isn't too common to be talking with others as friends during the day. The hardest part of the job was sitting in the silence, the most enjoyable part of the job was that they provided everything you needed to do your absolute best work.
Field Service Technician (Former Employee) – Davenport, IA – May 2, 2018
Management team, HR, and others at the home office look for reasons to nitpick field technicians. Management was good at micro-management from afar and phone support (which is required to close a majority of all tickets) have waiting times up to 45 minutes or longer during peak times. I was ready to quit at many times but one Friday I received a call @ 9:15 from HR saying that she would be at my home in 15 minutes to "talk." She immediately said "we are severing our relationship" and asked for all the equipment back.
Benefits are pretty good
Regional Management teams can micro-manage their workers
Senior Tax Associate (Former Employee) – Bakersfield, CA – April 23, 2018
I learned a lot and was a great place to start my career. The culture there was too corporate and too money driven for me. Work life balance wasn't always the best. Not the best for family life in my opinion.