Decent pay, great benefits, Easy work (for me),very nice customers
Field Service Technician (Former Employee) – Meriden, CT – June 3, 2018
Service Edward Jones Financial service branches in New England/NY
Work from home.... I was the sole employee in CT...
Never met my managers in St Louis. All communication by phone or text
No real opportunity for advancement, unless willing to move to headquarters in St Louis
Shipping/Receiving via UPS
Very rarely saw, or spoke to other Field Service Techs
Spoke extensively with Technical support in St Louis
All contacts with Edward Jones employees pleasant.. Nice people
Most difficult part:
Initially, I was assigned to very little of CT, (my home state) but covered all of RI, Western MA, Southeastern MA... Too much travel..
The travel issue was resolved by my suggestion to move a vacant
FST position from CT, to MA, and reassigning EJ Branches. I acquired all of Connecticut, and branches close by in upstate NY
I was assigned 20% more than previous, but the workload was not a problem, since there was far less travel involved
Best part was being permitted/required to work solo. Involved great
trust by the company. Also liked being paid salary. Infrequently worked more than an 8 hour day, including travel. Many days there
was little or no work.... got paid to stay home and be available.
Planned to work there until retirement at 70, but forced to leave after a non-work related injury
(NOTE: My extensive primary career was in Broadcasting, not field service. Therefor my last job is NOT as pertinent to the job I am applying for)
Fairly easy work for my skillset. Fabulous benefits
Initially, excessive drive time.