Poor hours, pay, training and management. Decent benefits.
Senior Tax Associate (Former Employee) – Phoenix, AZ – March 9, 2018
Typical day: Sit at your desk, catch up on emails, email clients for the millionth time hoping they finally send you the information you need. Track every minute of work because billable hours are everything to management. Work overtime. Work alone. Get in trouble sometimes for getting caught talking to people too often. Go home late at night and repeat.
I did learn a lot with several programs such as Quickbooks, Caseware, and Excel. I got a lot more experience with bookkeeping for small companies, which was nice.
Management: Only care about billable hours. Training is nearly non-existent. You'll get most of your CPE hours offered by the company for free, but the company picks the CPE courses and they're rarely useful to improving yourself. They like to tell you what you did wrong, but they'll rarely recognize anything you did well or take steps to help you improve. Also, every manager has their own preferences so you have to keep track of how each of them wants things done. Very little standardizing across managers or clients.
Culture: Work work work. You can talk a little but you better be working 99% of the time.
Hardest part: Hours and Pay. During tax season, you'll be working 80% more hours than the average Senior Accountant in the private sector, but paid significantly less.
Free dinners during Tax Season. Decent healthcare plan.
Hours, Pay, Training, Management