Title (Former Employee) – Greensboro, NC – October 11, 2018
This company seems great on the outside, but once you start observing things in action you quickly find out that this is very far from the truth. Bottom line is, if you have a problem at work and you believe it will get solved, you're working for the entirely wrong company because instead of solving the problem, they will write you up, or fire you for standing up for yourself and dor what is fair.
Housekeeper (Former Employee) – Effingham, IL – June 22, 2018
A typical day was very stressful, it was usually difficult to get equipment that actually worked properly. I felt management wasn't very helpful. The hardest part of the job was grout cleaning. The most enjoyable part of my job was seeing the office people smile when they saw their office.
Customer Service Representative, (Former Employee) – Boulder, CO – June 19, 2018
CCI was terrible with employees, no loyalty what so ever. when CCI closed the employees were not paid for their last week of work, that was over 800 employees dumped on for no reason. CCI could have given warning of the financial situation
Bill Collector (Former Employee) – Augusta, GA – June 15, 2018
' CCI is a great place to start especially if your new to the call center environment , CCI your dealing with a lot of anger customers /clients so it gives you that chance to LISTEN and resolve the issue that's basically the root of any call center . LISTEN , EMPATHY AND resolve
Good work lfe balance. Decent benefits. Bad management. Overly focused on paperwork
Corrosion Under Insulation, Rope Access Technician (Former Employee) – Prudhoe Bay, AK – May 23, 2018
CCI is a decent company to work for. Management tends to focus too heavily on paperwork and there is a distinct lack of respect for their employees. Raises happen far too seldom. The company is mostly focused on the bottom line. And most employee grievances are met with "well if you don't like it you can work somewhere else"