Be yourself and do not give up on getting the answers to your harder questions of them. Be prepared for long hours and less time with family, but they will tell you otherwise.
More honesty and integrity in dealing with coworkers and clients. Do not mislead or fail to answer when candidates ask questions about the work and requirements. Do not focus only on the sale to clients versus helping them first and building on that relationship. Rework comp to coincide with drive to become a service organization over a box seller.
Competition with other sellers, primarily Dell which is much more well known. Disorganization with territories and which companies are handled by which offices. Slim pickings with what companies are left to sell to.