Cut Throat Management top to bottom
Routing (Former Employee) – Missoula, MT – August 21, 2017
If you work in the Missoula headquarters, be ready for many position changes as this company does rotate employees from all corners of the building. If you work as a ATM maintenance tech, be ready for your mileage to be off because the routing department only routes to the zip code, and does not consider miles driven to the actual location. The routing department works from a over-bloated Microsoft Access database and a outdated Microsoft MapPoint program that can not withstand the demands of routing that the company needs to withstand and retain good employees. Moving to professional routing software seems unlikely because the process within the company is sincerely flawed from several aspects regarding inventory, service calls, existing contracts, and new projects. Experienced service techs are relied upon heavily to pick up the slack. Route Managers are constantly stressed in meeting the goals of the company yet trying to keep their technicians happy with steady work. Get ready for plenty of pay roll adjustments and constant fluctuation in any aspect in any circumstance when working for Cennox.
Techs have crazy hours and bad mileage pay. Headquarters is cut-throat to performance.