Schedule Doctor Appointments (Current Employee) – Woodstock, IL – February 14, 2019
I really enjoy working for Centegra, which is now Northwestern Medicine. My position is very fast pace with answering phone call after phone call. I schedule appointments, verify insurances, send messages over to Doctors and nurses. I loved my management, they were easy going and understanding. The hardest part of the job I would say is just learning all of the Drs that I schedule for and their different protocols. The best part is getting to know all my co-workers, they are a great group of people.
Celebrated birthdays, always made feel like family
Patient Access Representative (Former Employee) – Woodstock, IL – October 26, 2018
Answering incoming calls (required to take 25 calls per day), very fast paced, extensive training, minimal supervision, great benefits and received bonuses for collecting on patients scheduled testing.
Always had co-workers to help if needed
Building worked in was old and HVAC systems not up to date
Emergency Room Nurse (Former Employee) – McHenry, IL – August 22, 2018
Busy place, needs more room to serve it's community and surrounding communities. Bad money management, then burdened it's entire organization with leaderships mistakes. Enjoyed a good majority of my employment there, hope they can get things turned around with the NM merger.
PSC (Patient Safety Companion) II (Former Employee) – McHenry, IL – June 25, 2018
This was a sometimes stressful day because you never knew what you were going to be doing since each patient is different. You may have a compliant person one day, a very confused patient the next day, and a person that was eloping the third day. It was a very stressful job but made me learn patients and how to solve problems and try new things to help calm a patient down
Director (Former Employee) – Crystal Lake, IL – June 12, 2018
A typical day included oversight of 2 large fitness centers, hospital/wellness relationship building, oversight of corporate wellness and senior wellness. The culture was based on a clear mission and many opportunities were offered to facilitate growth. The hardest part of my job was balancing all of the responsibilities and the most enjoyable part was making a difference to the community and the employees.
Hospital security officer (Former Employee) – McHenry, Huntley and Woodstock Il – May 8, 2018
Got out when the getting was good , Centegra just finished the paperwork Northwestern Medical Healthcare System is buying out Centegra and taking complete control. Most likely Hospital Security will be contracted out to the the lowest bidder as they have previously with there other suburban hospitals and downtown. Departments who will also be affected with be Housing keeping , maintenance/facilities and food service. This will mean minimal wages , little or or no benefits and no PTO to speak of. Working Hospital Security for $12.00 a hour is simply not worth the risk of getting potentially seriously injured or ill from a infectious disease or deadly virus from a combative patient .
Medical Assistant (Former Employee) – Spring Grove, IL – April 20, 2018
overall day at work was good. I Learned something new everyday. I met new patients and interacted with different people each day. The hardest part of my job was that the doctor was working trying to keep up with the dr.
meeting new people
felt like I was rushing with the patient just for the Dr to be on time
Medical Receptionist (Current Employee) – Huntley, Illinois – April 17, 2018
While I was lucky enough to work with a wonderful group of individuals, the rest of the workplace was not so stellar. The "culture of always" is, in my experience, a façade to look better to the public. Patient satisfaction and care takes back seat to money, at least in the upper management's eyes, and this wouldn't be so bad if they didn't lie about it. Upper management consistently hands down new operating procedures without one, knowing how it will affect the people carrying the orders out, or two, bothering to ask how it will affect the people carrying the orders out. All in all, upper management's hypocrisy and lack of interest in the job satisfaction of the "peons" made Centegra a difficult place to work.
OUTPATIENT REHABILITATION TECHNICIAN (Current Employee) – Huntley, IL – April 16, 2018
Minimal education needed for the position I am in. No challenge either. Works well if you're looking for a patient based position, lots of great patient interaction. Most positions encourage a healthy personal work life balance.