Centene Employee Reviews

it was like working with the smartest people in your college and enjoying the hard work with each other. I wish that management didn't play favorites though and lead people a little bit more.

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Flexible Remote

Customer Service Representative:under payed. (Former Employee) - California - September 28, 2023

Under Payed and they stopped the bonuses. Expected to perform every duty in the company. Management doesn’t encourage growth in the company. Wish they’d were more transparent.

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Centene insights

Based on 2,784 survey responses

What people like

Ability to learn new things
Time and location flexibility
Ability to meet personal goals

Lack of job security

Vertexer (Former Employee) - Farmington, MO - September 27, 2023

It started out great at first until you get to know the real Centene and then you can judge for itself. They are a very liberal company. My people leader is wonderful as well as the team leads.

Pros

A lot of downtime

Cons

Lack of job security

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Depends on your stage in life.. and manager

Project Coordinator (Current Employee) - Remote - September 27, 2023

I’ve been in 4 depts during my time in the company. I think the pay is fair, but if I needed to use the benefits.. Not so much. Overpriced at all levels, but a lot of that could be that there’s so many older employees that require more use of benefits than most people my age. Great dental and vision benefits though. Still, been working in the health care industry and never understood why employees can never get good benefits.. but I see the benefits Centene offer to consumers and get it.You’re happiness really depends on your manager. I’ve had two awesome ones and two.. Next question. There is a lot of favoritism and it feels like promotions (not job changes to different depts) are hand picked by management. Several times people were promoted and there was no mention to the team there was a promotion up for grabs.And don’t expect any type of training. The best training I’ve received has come from outsourced platforms. In house training in all my time there has been “seat with this person for a bit.”

Pros

Wfh, opportunity for job change

Cons

Lack of training, inconsistent leadership

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Productive

Performance Monitor (Current Employee) - Remote - September 26, 2023

Overall good place to work but the management turnover is high. Things change often without notification. Communication from management is not good. They tiptoe around sensitive topics.

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Management

Customer Service Representative (Former Employee) - Baton Rouge, LA - September 24, 2023

Experiencing child loss and expected to be on a computer taking calls was the worst thing I had to deal with at Centene. Immediately upon notifying my manager that I was expecting everything changed for worse. No one should ever be treated the way I was

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Overall great company

Escalation Specialist (Current Employee) - Texas - September 24, 2023

I have been here 3 years and have experience various supervisory styles. But overall, leadership is very positive for employees advancements. Pay could be a bit more but comparable to most at home jobs.

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Depends on the team

Prior Authorization Specialist (Current Employee) - Tampa, FL - September 21, 2023

Depends on who your people leader is. Very micromanaged. Directives change every day. Training is subpar for what you are expected to know. Benefits are great.

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Great pay and flexibility

Care Manager (Current Employee) - Remote - September 21, 2023

The job is easy and flexible. I work from home and have much freedom. The pay is good especially since I work from home. The insurance is a little expensive but overall I enjoy my job

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Official response from Centene

September 26, 2023

Thank you for taking the time to provide your feedback on Centene’s Total Rewards offering which includes access to health insurance, workplace flexibility, and paid time off including caregiver leave.

Long hours and unrealistic workload

RN Case Manager (Current Employee) - Remote - September 20, 2023

Be prepared to work 12-14+ hour days, no overtime and salaried base position. If you move laterally will take pay cut. No room for advancement. Applied to over 25 internal positions and they they always go external. Offer great PTO but have double work 1-week before and after and not allowed to rollover PTO use it or lose it.

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Official response from Centene

September 26, 2023

Centene is committed to improving our employee experience and we appreciate you taking the time to provide feedback.

Jobs at Centene

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Production and distribution

Software Engineer (Former Employee) - St. Louis, MO - September 19, 2023

Very good and good culture and a typical day at work The data engineers prepare and organize the data that companies have in databases and other formats. They also build data pipelines that make data available to the data scientists. The data scientists use all that data for analytics and other projects that improve business operations and outcomes.

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Great place to work

Marketing Representative (Current Employee) - Bronx, NY - September 17, 2023

Gives great sense of purpose. When you care about helping people and making a difference in people’s lives. The ability to make an impact in someone’s life is the greatest feeling.

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Official response from Centene

September 26, 2023

Thank you for taking the time to write this thoughtful review, and for helping Centene transform the health of the community, one person at a time.

Fantastic

Marketing Associate (Former Employee) - Albany, NY - September 14, 2023

Fair company with fair benefits. You’ll work hard, but they value their long term employees. I have many friends who have worked here for over a decade.

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Official response from Centene

September 18, 2023

Thank you for taking the time to provide feedback. We appreciate your input and are happy to hear you enjoyed your experience at Centene.

Good

Data Analyst (Current Employee) - Tampa, FL - September 13, 2023

Overall good place to work. The benefits are great and so is remote work. There is issues with lack of communication and knowledge sharing, which leads to feeling like you have no help sometimes.

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Horrible place to work

RN Case Manager (Former Employee) - Indiana - September 12, 2023

Quantity over quality. More concerned about maintaining numbers then helping members. Supervisors performance hinges on team performance so no true advocacy for employees. Would never recommend this company in any way!

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Stressful and frustrating

Business Analyst II (Current Employee) - (Sunshine Health), Remote - September 11, 2023

What is the best part of working at the company?The best part of working for the company are the benefits and the flexible work location (remote)What is the most stressful part about working at the company?The most stressful part is the lack of training, leadership and documentationWhat is the work environment and culture like at the company?Work environment is friendly and the culture is pretty inclusive and diverseWhat is a typical day like for you at the company?Busy working with projects related to a specific client

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Official response from Centene

September 18, 2023

Centene is committed to improving our employee experience and we appreciate you taking the time to provide feedback.

Good company just low pay

CSR - Customer Service Representative (Former Employee) - Mecklenburg County, NC - September 11, 2023

What is the best part of working at the company?Overall good company to work for What is the most stressful part about working at the company?No stress. Actually not bad just a lot of information to retain What is the work environment and culture like at the company?Good atmosphere if you chose to be in the officeWhat is a typical day like for you at the company?Pretty routine. Some days busier than others but nothing out of the norm

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Good place to work

Customer Service Representative (Current Employee) - Remote - September 10, 2023

Overall good place to Work, but when it’s time to grow within the company be prepared for them to turn you down numerous times because they feel you aren’t ready.

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Official response from Centene

September 18, 2023

Thank you for taking the time to write this review, and for helping Centene transform the health of the community, one person at a time.

Great people

Pharmacy Coordinator (Former Employee) - Austin - September 7, 2023

Great people to work with, but advancing within is hard even when you exceed expectations. Management was supportive, just not enough chances to move up

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A place where diversity and career advancement is encouraged and embraced

Declined to answer (Former Employee) - Hybrid - September 7, 2023

Typical work day was very busy. Culture was positive. Good work like balance.Opportunity with Leadership communication and onboardingFelt treated like a body with a License.

Pros

Encourages a diverse work environment and advancement. Good work life balance

Cons

1) If your position is eliminated you are treated like discarded trash, 2) They don't tell you the whole story about a delay with severance.

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You work hard but they do not promote internal employees.

RS 1 (Current Employee) - Remote - September 5, 2023

Great to work from home but you will never get a promotion. If you like doing the same job and never going to the next level this job is for you. Even with good pay everyone wants to move up at some point but you have to leave the company to do so.