Customer Service Team Lead (Former Employee) – Houston, TX – March 16, 2019
CenterPoint is a great place to work, but not in the call center as an agent. I had to resign as they would not help me with my school. I was two months from graduating and receiving my bachelors and management refuse to work with my school schedule.
I worked for Centerpoint in Houston. They do not follow the company values or mission. It's very retaliatory to it's employee's. They do not balance home or work life. The managers are not helpful and they work you like a dog. The base is 11.00 and the goals to obtain to get the commission pay is not obtainable. I would not recommend this company. Very high turnover
Work you like a dog do not care about its employees
Centerpoint was a great place to work. Very knowledgeable workforce with an excellent work life balance.I would recommend Centerpoint to anyone seeking employment in the deregulated electricity industry.
Would you like to spend your day doing "meetings" without getting any actual work done, all for below-market pay? Then CenterPoint Energy is for you!
Senior Management doesn't leave much employee confidence: for example, 300 corporate jobs got "impacted" as a result of the ACQUISITION of Vectren (that management insisted should be called a "merger" for political correctness). The severance terms CNP's own employees got were actually MUCH WORSE than those of the Vectren people who were impacted. Why? Because, while Vectren cared about its employees and fought hard for them, CNP senior management doesn't care about its employees at all -- only profit! Do you really want to work for a company with this kind of internal culture... a company, which thinks a "green" initiative means treating its employees as a renewable resource?
It's a fairly dull and "secure" position -- when you aren't being laid off.
Pay is terrible compared to market. Way too many meetings.
Customer Service (Former Employee) – Minneapolis, MN – February 6, 2019
CenterPoint is a great company and excellent benefits - Expect to work hard, but well compensated for your efforts. The expectations are set very high and you will be pushed to meet, but you will be well compensated for your efforts.
Great safety and corporate culture! There was room to grow and the company offered numerous professional development opportunities. The most important part of the job was working with the hands-on employees to see what they see in the field and at customer locations.
Construction and Maintenance Technician II (Current Employee) – Lufkin, TX – January 20, 2019
A typical day is getting the crew truck ready and heading out to fix gas lines or install new. You learn about gas transportation and maintenance. Management is nice and resourceful. Working in all weather conditions is probably the hardest part for people. Most enjoyable part is being outside all the time and working with others.
My job at Centerpoint is appliance repair. Most of my day is spent driving to customers home and fixing their appliance. Technical knowledge is needed for this job. The hardest part of the job is you are always working on different things you might have never worked on before but the support you get from other technicians is great. The benefits are the best I have ever had including 6% 401 k match and a 5% pension after 3 years.
Geographic Information Systems Technician (Former Employee) – Houston, TX – December 19, 2018
Working for the project that I have has been very enjoyable. While the work itself is not overly difficult, it can tedious at times. My favorite part of working here has been the people that I work with.