Management issues and unrealistic probationary period
Call Center Representative (Former Employee) – Minneapolis, MN – September 11, 2017
Not a horrible job, but a lot of things done based on management's favorites. 1 year probationary period attendance policy is unrealistic. No such thing as an excused absence, if you get sick you have to be at work even if feverish, vomiting, etc. Many employees regularly violate rules regarding time away from desk or using cell phones at desk but as long as you are supervisors favorites it's ignored. Not a favorite of your supervisor, called out on every possible error. This is not just my experience but also other employees.
Good benefits and pay
Attendance policy and buddy network, scheduled breaks may be scattered oddly throughout day