A very busy, growing, well needed medical community with a serious shortage of staff.
The hardest part of my job is getting our people to stop repeating the same errors. We have on going reminders, training, and policy reviews, but still have a few mistakes repeated.
The most rewarding is completing root cause analysis and putting measures in place to prevent the same mistake. Keeping staff and patients safe and well.
Management consist of new people and seasoned workers that are trying to work through the same challenges to keep our excellent care commitment.