Century Support Services
3.5 out of 5 stars.
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Century Support Services Careers and Employment

About the company

  • CEO
    Dan Frazier
    approve of Dan Frazier's performance
  • Company size
    201 to 500
  • Industry
    Financial Services
  • Link
    Century Support Services website
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You’re seeing all 7 jobs at Century Support Services because we can’t find any available jobs at Century Support Services close to Ashburn, VA at the moment.

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Customer Service

2 jobs

Rating overview

Rating is calculated based on 55 reviews and is evolving.



Loan Negotiator in Irwin, PA
on October 21, 2021
This company did teach me many transferrable skills. I made some amazing lifelong friends and that was, by far, the BEST part of the job. There is room and the possibility for advancement, assuming you are a favored employee, as the managers I worked under played favorites, heavily. You can bonus if you are perfect, otherwise, try your luck next month!! I gave everything I had to this place for 4 years and Loved it and excelled. However, my best effort and continuously exceeding metrics and KPI's was apparently not enough. I was " let go" by a new ( and since fired ) manager, not even ONE FULL WEEK AFTER I BURIED MY FATHER, for "attendance issues". The moral of the story being, do not ever feel as though you are secure there because your hard work means nothing as you are immediately replaceable. This I learned the hard way.
CSR - Customer Service Representative in Irwin, PA
on January 30, 2022
The niceties at first are fake. Twilight zone fake. If you have drive you can make decent bonuses. They pit employees against each other. Not good training until you’re actually on calls and you learn as you go along. It’s not a hard job. Just not very forthright with their clients.
CSR - Customer Service Representative in Irwin, PA
on September 3, 2021
Decent pay and benefits. Company used to be amazing to work for under previous CEO but now it's all about the bottom line. They still put up a good front like they are all about their employees and the culture it's just complete b.s now.
Customer Service Representative in North Huntingdon, PA
on August 25, 2021
Working for this company gave me anxiety attacks. Any time off that you take uses your pto regardless of if you want to use it or not. Mamagement does not help you if you need help. The pay is beyond subpar. The benefits offered are not awful and they do offer a company paid medical plan. They will write you up and try to fire you for any absence. They called me while i was at a custody court hearing that i had provided a copy of my paperwork to attend and attempted to fire me. I had to be taken by ambulance from the office one day because of my disability that they were aware of at hire, where i spent over a week in the hospital. I came back to the office to a write up for missing too much scheduled work hours.
Payment Authorization Specialist in North Huntingdon, PA
on August 5, 2021
Friendly work environment, coworkers are all very nice. flexible when It comes to scheduling and calling off. Pay is not too great but it’s an easy job.

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Questions and answers

People have asked 24 questions about working at Century Support Services. See the answers, explore popular topics and discover unique insights from Century Support Services employees.

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Interview insights

Insights from 20 Indeed users who have interviewed with Century Support Services within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview Questions

What is a stressful situation you have been in recently and how did you navigate it? Are you able to muti-task?

Shared on October 9, 2020

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