Century Support Services
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Century Support Services Careers and Employment

About us
Century is one of the nation’s largest companies providing debt settlement services to consumers having trouble with their unsecured debts. Our mission is to help each and every one of our clients resolve their debt in the shortest time possible and to perform in a way that we are extraordinarily responsive, innovative and professional.

We do what
 – more... we do to improve people’s financial lives. That’s our ‘WHY’ and the powerful cause that inspires us. With core values directed by trust, experience and integrity, Century’s team has devoted itself to providing the best experience for our clients while working on their behalf to ensure their financial freedom.

Our employee-focused corporate culture provides a benefit-rich and fulfilling work environment, supporting our employees with training to develop our customer experience skills and provide career development. Century employees are recognized with peer nominated ‘Standing Ovation’ awards for going above and beyond to improve their client’s experiences. We also coordinate regular ‘Lunch with Leaders’ to facilitate an exchange of new ideas.


Our efforts are paying off. Century won the 2016 & 2017 Temkin Customer Experience Excellence Awards, became Certified as a Great Place to Work®, and was recognized as a Top Workplace by the Pittsburgh-Post Gazette. We recently have been ranked No. 859 on Inc. magazine’s 36th annual Inc. 5000 and No. 8 for fastest growing financial services companies in Pittsburgh, on this same list. We also hold an A+ accreditation with the BBB and consistently receive top client Net Promoter Scores.


If you are interested in joining our team, we are always looking for passionate, team-oriented individuals. Century offers more than even what you’d expect from a great place to work.

- A unique culture that values diverse backgrounds and perspectives while emphasizing teamwork and a strong sense of partnership

- Compelling career growth, fostering support and flexibility to grow and to be your best at work, at home, and in the community

- Associates who care deeply about their clients, their communities and each other
 – less
See Why Join Us

What is it like to work at Century Support Services?

3.7
Work/Life Balance
3.5
Compensation/Benefits
3.3
Job Security/Advancement
3.5
Management
3.8
Culture

What are people saying about the leadership at Century Support Services?

Picture of Dan Frazier, CEO of Century Support Services
82%
of employees approve of Dan Frazier’s performance as CEO
CEO Approval is based on 34 ratings
3.0
It’s alright
Written by Customer service / Payment specialist (Current Employee) from Irwin, PA on June 3, 2019
The people I work with are great and I enjoy working with them. However, management can seem to pick favorites. They also say how much room for advancement there is, but I had submitted for a few internal postings and never so much as heard back. I enjoy the benefits and the paid time off. However, our adherence policy is ridiculous. If we miss a day, - more...
Pros
Steady hours and pay
Cons
Stressful
See Century Support Services reviews about management
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What do employees at Century Support Services say about culture and work-life balance?

Slow-paced
Fast-paced
Stressful
Relaxed
Competitive
Collaborative
4.0
Great People but not enough money
Written by ACCOUNT MANAGER & NEGOTIATOR (Current Employee) from North Huntingdon, PA on May 27, 2019
This company has a great mentality but the processes are constantly changing and not consistent with creditors which makes repetitive work common. The hours are great, but wish we had ability to work from home as its all computer based. Maternity leave pay is not enough to survive on and should be revised. The hardest part of the job is the overall - more...
Pros
nice culture
Cons
repetive, not much room for growth for most employees
See Century Support Services reviews about culture

What did candidates say about the interview at Century Support Services?

Interview experience
Based on 12 interviews
Average
Interview difficulty
Based on 12 interviews
Easy
Interview process length
Based on 12 interviews
About a day or two
See Century Support Services interviews